Brandon B.
Exceptional Customer Service and Professionalism
On February 23rd, 2025, I ordered a golf cart windshield (#: 90999) on their website. It was shipped via FedEx and a few days later, I received a message from FedEx stating it was delivered. When I got home that evening, there was no signs of a large box being delivered. I checked my order with FedEx and the picture message from FedEx showed the box in the back of a delivery truck with a message stating, "Your package was delivered." I called FedEx to dispute the delivery and after not getting help from them, I contacted Extreme Kartz and informed them of the missing delivery. Even though it was not on their company, Extreme Kartz was very pleasant to work with and sent me another new windshield right away. The customer service and professionalism was above the rest and what anyone would want in working with a business when purchasing products. I will get all my golf cart parts and accessories from Extreme Kartz and no where else from here on out. Thank you!
Response from Extreme KartzJul 15, 2025
Thanks for your understanding and allowing us to make things right for our "best friend" Fedex! We are here if you ever need anything else.


