ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comMay 7, 2020

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.Our dedicated customer care team will be taking care of you personally. We should be reaching out to you shortly and we hope to find a solution that makes you smile.

Response from ExpressMed.comMay 7, 2020

We are sorry to hear that you had a negative customer service experience. After reviewing your account, we did not notice any previous correspondence indicating that there were any issues with your order. We value our customers and would like to assure that each and every one of them has a pleasant experience when reaching out to our customer care team.Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMay 7, 2020

We apologize your item was not in the condition you expected. We would like to get the matter resolved for you therefore a dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMay 7, 2020

We’re extremely sorry we were unable to fulfill your order. Unprecedented demand for COVID-19 related products has prompted our suppliers to place products on allocation, directing deliveries solely to hospitals and other critical care facilities. Your order was one of 10K+ orders our team has been working tirelessly to cancel. we have checked into your account and you have been fully refunded. Please know this is not normal for us. We sincerely hope you can forgive us for the inconvenience.

Response from ExpressMed.comMay 7, 2020

we want to sincerely apologize for your negative experience with us. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMay 7, 2020

Thank you for the review, Please note we cannot guarantee an order to be canceled as we have a very limited time that allows us to cancel order, this is to ensure all orders arrive within time! please contact us at 877-822-2719 if you wish to return the item for a refund.

Response from ExpressMed.comMay 7, 2020

We want to sincerely apologize for your negative experience with us. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 877-822-2719. You can also email us at [email protected] and we will get back to you promptly. We look forward to hearing from you and earning you back your business.

Response from ExpressMed.comMay 7, 2020

We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.