ExpressMed.comQuality Health & Wellness Delivered. We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.Shop NowContact UsRead Our Blog
ExpressMed.com (expressmed.com) has 2,157 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
Showing 154 reviews with 4 stars · Clear filters
Gladis B.
I had to travel to Peru to visit my father in the hospital since January. He needed what I ordered. I thought it was late, but the medicine arrived in less than two days, just a day before my trip. I’m glad that I bought what I needed in Expressmed. Thanks
Nancy W.
Got the product I needed in these difficult times, but the price was extremely high and it took a little longer to get here than I thought it would. But overall, I’m happy.
Judy S.
After four replacement walkers ExpressMed finally got it almost right. They represent Medline products, which make the walkers. The first two replacement walkers "jumped" to the side. It took a while for me to figure out the problem. It was the fact that the left wheel was not straight on each walker.
Kathy
Called to find out where my order is as I never received a tracking email. Found out my item was sent UPS and lost in transit. The gentleman was going to call warehouse and reorder today. After a couple days I received an email stating it was reordered. And in 5 days I received my order. Thank you
Response from ExpressMed.comMar 11, 2020
We would like to extend our sincerest apologies to you. We understand that you needed your items promptly. this order has been reshipped via UPS. If you have any other concerns with your order, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 AM-5:00 PM PST or you may also email us at [email protected].
Maria
Received a response to the previous review/rating. ExpressMed provided a much better experience, company has turned a bad situation into a satisfying customer experience. Happy to report that care & concern for the customer has been demonstrated and that satisfying their clientele is a priority.
Response from ExpressMed.comMar 11, 2020
We understand your frustration with this matter, We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.
Barbara K.
The only reason I didn't give 5 stars was ExpressMed didn't include the expiration date for the diabetic test strips in their description of the product. They shipped quickly and the strips were dated to expire in 10 months.
Sharon K.
Excellent in processing orders, excellent price and expedient shipping.
Jason K.
Order was shipped short! Received the rest of the order after reaching out.
Response from ExpressMed.comFeb 27, 2020
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.