ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comSep 16, 2019

Hello James, We are sorry for any confusion. The list was for 1 of 3 parts that made the whole system. We are glad the customer care rep was able to assist you with the remainder of the order. Please let us know if there is anything else we may assist you with.

Response from ExpressMed.comAug 29, 2019

Hello Karen, we are very sorry that we did not call before your next scheduled auto-shipment. Your next auto-shipment is scheduled to process on September 19th. Please give us a call at your earliest convenience so we can straighten things out. 1-877-822-2719

Response from ExpressMed.comAug 14, 2019

Hello there, Thank you for your thoughtful feedback. We appreciate the care that went into your suggestion. We will do our best moving forward to make sure this doesn’t happen again.

Response from ExpressMed.comAug 9, 2019

Hello Amelia, Thank you for leaving us this note. We are sorry to hear that the item didn't work the way it was intended and apologize for any inconvenience caused. However, we are very happy to hear that our dedicated customer care rep was able to provide you with a resolution for the issue.

Response from ExpressMed.comJul 15, 2019

Hello Hilda, We would like to extend our sincerest apologies to you. We understand that you needed your items promptly and recognize our fault in the miscommunication. We are working on providing a speedy response when there is a lack of stock for ordered items.

Response from ExpressMed.comJul 15, 2019

Hello Robin, Thank you for taking the time to leave us a review. We are sorry to hear that you are not happy with the price of our product. We do our best to keep the lowest prices that we can. Depending on the market for the item, prices can increase or decrease without notice depending on the manufacturer. We do appreciate your feedback on the matter. This particular item will continue to rise in price due to matters out of our hands. If you would like to give us a call at 877-822-2719, we are able to offer more information and a possible solution for this price increase.

Response from ExpressMed.comJul 12, 2019

Hello Paula, Thank you for leaving us this note. After looking into this issue further, we were able to find out that the reason for the password rest was due to the fact that we relaunched our website at the beginning of the year. An email was sent out to all our account holders letting them know of this change and that you would need to do this upon the next login. We will be reaching out to you to make sure no further issues are being experienced. Always feel free to give us a call if ever you need anything at 877-822-2719 Monday - Friday: 6:00 AM-5:00 PM PST.

Response from ExpressMed.comJul 12, 2019

Hello Melanie, Thank you for taking the time to leave us a review. We are sorry to hear that you are not happy with the price of our product. We do our best to keep the lowest prices that we can. Depending on the market for the item prices can increase or decrease without notice depending on the manufacturer. We do appreciate your feedback on the matter and will move forward with this in mind.