ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comDec 15, 2020

We apologize there was a billing issue with your order. Please call us at (877) 822-2719 Monday-Friday 6:00am-5:00pm PST or send us an email to [email protected] so that we may help you resolve this issue.

Response from ExpressMed.comDec 15, 2020

We apologize you were having difficulty locating your order as well as getting in touch with our customer service department. If you are referring to your order placed on { 11/19/2020, this order was lost in transit and refunded. If you have any other concerns with your order, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 AM-5:00 PM PST or you may also email us at [email protected].

Response from ExpressMed.comDec 15, 2020

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.

Response from ExpressMed.comNov 13, 2020

We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comSep 30, 2020

We are sorry for any confusion the images on listings are for reference purposes only. Manufacturers provide us with images of products where colors, shapes, and additional products may be represented on an image but it does not necessarily indicate the contents of the listing. Always double-check the product description to assure you are getting what you need.If you have any other questions or concerns please feel free to contact our customer care department. A dedicated representative is available Monday - Friday from 6:00 AM - 5:00 PM PST via phone, at (877)822-2719.

Response from ExpressMed.comSep 16, 2020

We apologize for the issue that occurred with your order, Please note our prices are not set meaning the pricing will go down or up depending on market price this can occur overnight. If you have any other questions or concerns please feel free to contact our customer care department. A dedicated representative is available Monday - Friday from 6:00 AM - 4:00 PM PST via phone, at (877)822-2719.

Response from ExpressMed.comSep 3, 2020

We apologize your item was not in the condition you expected.we'd like to learn more about your situation and what exactly happened. We want to make things right.Our dedicated customer care team will be taking care of you personally. We should be reaching out to you shortly and we hope to find a solution that makes you smile.

Response from ExpressMed.comSep 3, 2020

We are sorry for any confusion. the Contour Meter is only compatible with contour test strips. As the listing that you have ordered from informs The UniStrip Generic Blood Glucose Strips work with the OneTouch Ultra, OneTouch Ultra2, OneTouch UltraSmart, and OneTouch UltraMini meters. Please give us a call at (877)822-2719, so that we may help clear up any issues and make things right. We are available Monday - Friday from 6:00 AM - 4:00 PM PST. We look forward to hearing from you.