ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comMar 25, 2020

We would like to extend our sincerest apologies to you. We understand that you needed your items promptly and recognize our fault in the miscommunication So, we hope you will give us an opportunity to discuss this further with you. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMar 25, 2020

Thank you for taking the time to reach out to us. We’d like to personally apologize for the trouble you have had so far, we completely understand any frustrations. due to the ongoing Coronavirus pandemic, we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.

Response from ExpressMed.comMar 20, 2020

We are incredibly grateful that you took the time to leave us this note.e'd like to learn more about your situation and what exactly happened. We want to make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMar 11, 2020

We want to extend our sincerest apologies concerning all the issues that you have faced. Unfortunately, Our system does not allow us to add two tracking numbers. We are sorry for the inconvenience that was caused and hope in the future we can provide you with a better experience while shopping with us. If you have any further questions or comments, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 am-5:00 pm PST or you may also email us at [email protected].

Response from ExpressMed.comMar 11, 2020

hello, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. Please note we do not offer any samples. Due to the items being a medical supply, we are unable to accept any open packages for the safety of our customers. Our dedicated customer care team will be taking care of you personally. We should be reaching out to you shortly and we hope to find a solution that makes you smile.

Response from ExpressMed.comFeb 21, 2020

We apologies for the confusion, please note our prices are not set and will go up or down depending on the cost of the item at the time. Unfortunately, we have no control on the pricing. If you have any other concerns with your order, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 AM-5:00 PM PST or you may also email us at [email protected].

Response from ExpressMed.comMay 6, 2020

Hello Jill, We would like to extend our sincerest apologies for the recent rise in price. The manufacturer had raised their prices so we, in turn, had to do the same. We do try and keep the lowest prices possible for the items we sell and hope to offer you a better experience in the future.

Response from ExpressMed.comFeb 12, 2020

Hello James, Thank you for your careful and thoughtful and thorough feedback. We appreciate the careful thought that went into your review. We will do our best moving forward to make sure this doesn’t happen again and send this to the proper department for further action.