ExpressMed.comReviews of expressmed.com

Bad experience. Ordered wrong test strips Conture instead of conture Next. I think your site should have been more helpful in pointing out the option between the two kinds of strips. Also I paid for expedited shipping and it was the same as regular delivery

I ordered an item that was labeled as in stock and waited for about a week for shipment because that was the listed wait time. The day it was supposed to arrive I got an email stating the item was out of stock and my order had been canceled. The item I ordered was urgent and I had to go somewhere else that took another week to get the item.

selection is minimal for my needs - ordered a week ago n still havent received

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I had a lot of trouble accessing the Expressmed website, trying to apply a $5 discount, and placing my order online. When I clicked the link in the email Expressmed sent me announcing their new website, I got an error message. I accessed the website via Google search. Then the $5 discount Expressmed had emailed me (EMFALL55) did not work. I have since learned that it had expired, but there was no exp date listed in the email (and discount websites showed other people had used this code successfully recently). I placed my order at 9:45pm EDT and received the shipment on 11/5 (delighted it came so fast with free shipping; that's why I gave this experience 2-stars instead of just one. Late last night on 11/11, I learned that my credit card had never been charged, so I called Expressmed today 11/12 to make payment. I was on hold through 3 minutes of total silence, before I heard any on-hold music and options to leave a message or continue to hold. I got though after 10 minutes and spoke to Corinne, a Supervisor. I requested the $5 discount, which she refused to honor because it had expired. I advised her of my difficulties placing the order, but she refused to budge. I requested a callback from her boss, and she insisted that she was the highest authority. I asked for the name of the president of the company. She told me it's on the website but she refused to tell me the name because it's against company policy. She did finally say she would give me the "expired $5 discount." I am very upset that I had to spend so much time ordering, then following up on the phone. I will look for another source for my medical products. I hope I never have to do business with Expressmed again.

I ordered two items first shipped very quickly second I waited 3 weeks finally I reached out to them and was told item was no longer in stock , why 3 weeks and why did I have to email them . They should haven't send me email as soon as item was out of stock . They did promptly refund my $ but wasn't happy with the experience . Won't buy from them again

I thought I was buying one thing but I was actually buying the wrong thing. Couldn't return it because I didn't figure it out until I opened it. Oh and what they sent me was labeled Medicare only and I don't have Medicare felt like a rip off of both me and the gov. To be fair, I did make the mistake of ordering the wrong thing.

I contacted support with a question about the order I received and there was no response. I have concerns over the diabetic test strips I purchased because they indicate 'for use by medicare/medicaid beneficiaries only' and I am neither.