ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comMay 7, 2020

We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMay 6, 2020

We are sorry to hear this Our dedicated customer care team will be taking care of you personally. We should be reaching out to you shortly and we hope to find a solution that makes you smile.

Response from ExpressMed.comMay 6, 2020

We are sorry to hear that you had a negative customer service experience. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.

Response from ExpressMed.comMay 6, 2020

We are sorry to hear that you had a negative customer service experience. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before

Response from ExpressMed.comOct 15, 2020

Hello William, We apologize for the multiple email sent. We do our best to make sure that our customers received their orders and that there is no issues. If so we would like to address it as soon as possible. If you have any other questions or concerns please let us know.

Response from ExpressMed.comJul 27, 2021

We sincerely apologize for the delay in our response, you did reach us while we were out of the office. Due to the ongoing coronavirus pandemic, our small customer care team was having to deal with extremely high volumes. We are reaching back out to thousands of customers one by one. However, we did our very best to get back to you.

Response from ExpressMed.comMay 6, 2020

Hello Rick, We are sorry to hear that the test strips may be expired before you can use them. Unfortunately, we no longer sell the ordered test strips. We can assist you with a resolution if you would like to give us a call at 877-822-2719 or send us an email at [email protected].

Response from ExpressMed.comMar 25, 2020

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We are delighted to hear that we were able to resolve the issue and greatly appreciate your honesty. Thank you so much for your wonderful review! If there is anything we could assist you in the future feel free to contact us.