Verna C.
DON'T BUY FROM THIS COMPANY!
DON'T BUY FROM THIS COMPANY! This company sells products on the internet that can not be opened or tried. We bought a headrail for my moms bed thinking it would slide between her mattress and box springs. Wel,l it is a sleep number that has chambers in it that won't let it slide. Because we open the box and tried to use it, it is now NON RETURNABLE! DON'T BUY FROM THIS COMPANY! How are you to know something is not going to work unless you open the box a try it? Don't loose money like we did! $130.00 is a lot of money to loose! Never will buy from them again!
Response from ExpressMed.comNov 15, 2018
Hello Verna, we were not able to retrieve any previous correspondence from you, in regards to you feeling this way. Due to the nature of our inventory, we have certain items that we can not accept a return on, when opened, due to sanitary reasons and/or if it is a special order item. Please feel free to contact our customer care, where a dedicated customer service representative is available Monday through Friday from 6:00am - 6:00pm PST at (877)822-2719.



