ExpressMed.comReviews of expressmed.com

Response from ExpressMed.comMar 25, 2020

We want to extend our sincerest apologies concerning all the issues that you have faced. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. Please be assured that you will be fully refunded back onto your original form of payment for the unshipped items in the days to come. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.

Response from ExpressMed.comMar 25, 2020

thank you for your feedback, We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMar 25, 2020

Thank you for informing, Our apologies for the inconvenience caused we have sen this to our warehouse and request to aware of them. we are glad to hear your order arrive in a good condition once again we truly apologies for the over packaging.

Response from ExpressMed.comMar 25, 2020

We would like to extend our sincerest apologies to you. We understand that you needed your items promptly and recognize our fault in the miscommunication So, we hope you will give us an opportunity to discuss this further with you. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMar 25, 2020

We apologize you were having difficulty locating your order, As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.

Response from ExpressMed.comMar 25, 2020

We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. we sincerely apologize for the delay in communication as our customer care team is having to contact a few thousand customers, one by one. due to the ongoing Coronavirus pandemic. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. Please be assured that you will be fully refunded back onto your original form of payment for the unshipped items in the days to come. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.

Response from ExpressMed.comMar 25, 2020

We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. The item you had ordered was out of stock so we were unable to fill the order, at the time of cancelation we sent over a message about this and explained the issue. The stock levels for that particular item change rapidly as some customers purchase them in large quantities. We are sorry for the inconvenience that was caused and hope in the future we can provide you with a better experience while shopping with us. If you have any further questions or comments, feel free to contact us via phone at (877)

Response from ExpressMed.comMar 21, 2020

We want to extend our sincerest apologies concerning all the issues that you have faced. We are sorry to hear that you had a negative customer service experience. After reviewing your account, we see the half of your order was unfortunately canceled due to the ongoing Coronavirus pandemic. Many of our FLU related products such as Masks, Sanitizers, Gowns, Gloves, etc. ran low / out of stock before our up-to-date stock numbers could be reflected online.