ExpressionMedReviews of expressionmed.com

This company has absolutely horrible customer service. I placed an order on 1/13 for $110 and I have received no shipment notification, nor has it shown in my USPS informed delivery, nor have I received it, yet their tracking system (not USPS) is showing it was delivered yet provides no tracking number. I have now sent 5 emails trying to get to the bottom of the issue with absolutely no response. I have placed at least 4 orders with them and only one of them was delivered with no issues. The product works well, but with such horrible customer service I am going to have to find a different product and company to order from! Don’t buy from them…you will be extremely disappointed!!

I ordered stickers on the 1st of October. on the 6th I got a notification that my stickers delivered. When I went to check, there was nothing in my mailbox. I notified expressionmed, but they told me their policy is to wait two more days (2nd day is saturday) and then message them for another product order. Meanwhile, I am scrambling to find something that will keep my son's pump sites on. Thankfully I found other company that shipped to me regularly for cheaper AND it got here within 3 days. And Im still waiting on my original order. It's now the 10th.

I did not receive my items that were supposed to arrive on 6/3/22. The tracking shows that it was shipped and arrived at usps. Nothing else after being received. I do understand that the usps can lose things but the response I received from expressionmed was that if I don't receive by 6/10 (!!!???) I should let them know. It's clearly lost and I believe a replacement should be handled much sooner as it's clear that nothing happened once it arrived at the post office. I love the ones I got for the dexcom and I'm new to this. So it's not a nice welcome from expressionmed. I'm just really let down.