ExportHub is aimed towards operating a diverse platform where buyers meet suppliers & manufacturers. In addition, experts at ExportHub excel in delivering top notch digital services that any business would expect from a high-end international B2B marketplace.
ExportHub (exporthub.com) has 39 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Also known as
exporthub.com
Website
exporthub.com
Category
Malls & Marketplaces
Location
Teaneck, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We booked homepage banner on exporthub for our products and it give us much better visibility. Many buyers visit our product page after banner was live. We also receive inquiries. The team guide me properly for banner idea and placement. All in all if was fine experience and worth the investment for our business
AG
Alishba G.
Exporthub is convenient for our…
Exporthub is convenient for our business, it's locally reachable, service teams serves and respond well when needed. Thanks
SG
samad G.
My name is Samad
My name is Samad, and I am a rice exporter from Pakistan. We have been using the services of ExportHub for our international business activities.
During the recent war situation, our business faced significant challenges, especially because most of our exports were focused on Arab countries, where trade barriers and market disruptions made it difficult to continue operations. It was a very challenging period for us.
I would like to appreciate the efforts of the ExportHub team, who worked diligently to help us find buyers in other regions. Thanks to their support, we were able to expand into new markets and continue our exports despite the difficult circumstances. This not only helped us sustain our business during a critical time but also enabled us to build relationships with new buyers, some of whom have now become long-term clients.
I would also like to give special recognition to Mr. Alex, my account manager. He was always available, guided us throughout the process, and worked extremely hard to help us achieve positive results. His dedication and support played an important role in our success.
LI
Lim
Very disappointing experience with the service
Very disappointing experience with ExportHub.
Before payment, the sales team was very responsive and promised professional buyer sourcing service and dedicated support. However, after payment was made, everything changed completely.
Replies became extremely slow, sometimes taking days just to receive a few unclear words with no actual help. My account manager rarely responds and nobody really tried to understand my products, target market, or business requirements before claiming they would help find buyers.
The service feels very unprofessional and far below what was promised during the sales process. I also requested assistance and refund discussions multiple times through email, but received little to no proper response.
If you are considering paying for their service, please think carefully and make sure you understand the risks before committing.
EL
Ella
Formal Complaint Against ExportHub – Service Failure, Misrepresentation, and Non-Responsive Support
In December 2025, I entered into a service agreement with ExportHub through their sales representative, Duncan (based in Guangzhou, China), and made full payment upfront for both platform services and website development.
Sales Representative Information:
Name: Duncan
Location: Guangzhou, China
Phone: +86 18027326717
Before payment, communication was smooth and professional. The commitments made included:
Website development within 10–15 days
SEO optimization services
Monthly performance reports
Banner design for both website and ExportHub store
Product listing support
Assistance in generating business inquiries
The service appeared to be a comprehensive B2B marketing solution. However, immediately after payment, the situation deteriorated significantly.
1. Disappearance of Sales Representative
After the contract was signed and all required materials were submitted, Duncan became completely unresponsive.
Initially, calls went unanswered, and eventually his phone became unreachable. Messages via WeChat were ignored entirely.
In short, the person who signed the contract effectively disappeared.
2. No Progress on Website Development
I was later assigned to a team member named Babar, who was responsible for website development.
However, every inquiry regarding progress received the same vague response: “Updating.”
This status continued for over a month with:
No visible progress
No deliverables
No timeline provided
Since submitting all required materials on February 4, 2026, there has been zero progress. At this point, it is clear that no meaningful work has been done.
3. Account Manager Also Unreachable
Another assigned account manager, Clara (+92 370 1348307), was supposed to assist with:
Product listings
Platform coordination
Lead generation
In reality:
She frequently became unreachable
Multiple issues were ignored
Eventually, she also stopped responding entirely
4. Ineffective and Non-Functional Support Channels
As problems escalated, I attempted to contact ExportHub through official channels:
Phone: +1-214-306-7737
WeChat, Facebook, WhatsApp
However:
No responses were received via email or WeChat
Phone calls were not answered
Facebook messages received no reply
The WhatsApp number was not even registered
In essence, all listed support channels are non-functional, leaving customers without any support or protection.
5. Refusal to Process Refund
Despite multiple formal requests for a refund due to non-delivery of services, ExportHub has consistently delayed and avoided providing any resolution.
Conclusion
Based on my experience, this appears to be a case of:
Misrepresentation of services
Failure to deliver contractual obligations
Lack of professional accountability
Absence of customer support
I strongly urge other businesses to exercise extreme caution when dealing with ExportHub.
I am currently seeking a full refund and will continue to pursue this matter through formal complaint channels.
RI
rudis_international
WARNING: Fraudulent Leads and Unprofessional Business Practices - AVOID!
As a business owner with over 30 years of experience and a premium member of top-tier platforms like Volza and Global4Trade, I can confidently say that ExportHub is the most unprofessional platform I have encountered.
They promise high-quality B2B leads but deliver absolutely nothing of value. The "leads" provided are either fake or completely inactive. When you confront them about the lack of results, their "Account Managers" become condescending and attempt to lecture you on communication rather than solving the problem.
Their "Legal Team" uses predatory tactics to keep your money, offering useless "extensions" to trap you in a failed contract while citing a "non-refundable" policy that is legally void when services are not rendered. This is a classic bait-and-switch operation.
They ignore formal refund requests and delay the process in bad faith. If you value your capital and your business reputation, do not spend a single cent here. I am currently pursuing legal action and a formal bank dispute to recover my funds. You have been warned—stay away from ExportHub and stick to professional platforms that actually deliver.
AL
Ali
Written by robots and NOT genuine
I paid for the premium package and got zero results. NOTHING worked as promised. The whole experience felt fake and scam-like.
MA
Mary Ann S.
SCAM Hub n Companies
Every single company on this hub and the hub itself is nothing but scams! And all of the five star reviews are nothing but scams they are not real! I have contacted the FTC the FBINCBI along with the BBB this whole operation is nothing but a scam in Dubai and a Nigeria don’t believe me start looking on the BBB and then report them on the FTC and report them to the FBI! and no, they don’t even allow you to give a range because I’ve been at this for three years with all of them