Explorient Travel Services Reviews | Read Customer Reviews of explorient.com

Explorient Travel Services Reviews | Read Customer Reviews of explorient.com

Explorient Travel Services reviews

Showing 120 reviews with 5 stars · Clear filters

Joy H.
May 5, 2016
Trip to Myanmar and Thailand
Explorient did a wonderful job by listening to what we wanted to do and see and planning our itinerary accordingly. Our schedule was well balanced between sightseeing and downtime. Our tour guides in every location were knowledgeable and always there to meet us and take us where we needed to be. The accommodations were clean and first class. This is the second time we have used Explorient. Our first trip through Vietnam and Cambodia went so smoothly that there was no question we'd use Explorient again on our next trip to Southeast Asia. Kudos to Kervin Yu for helping us arrange such a wonderful time.
Response from Explorient Travel ServicesMay 6, 2016
Dear Joy, Thanks so much for your stellar feedback and for being a loyal Explorient traveler over the years. We are thrilled you and John had a wonderful vacation with us in Myanmar and Thailand (and previously in Vietnam and Cambodia) and that you were pleased with our service here and abroad. Myanmar is pretty amazing in every way and we are glad you had a chance to experience this wonderful country before modernization takes over. Thanks again for traveling with us. We look forward to serving you on a future adventure! Warmest regards, The Explorient Team
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Kate
Apr 25, 2016
Amazing Experience!
Our trip to Thailand was perfect! It was so well organized. We had transportation and information ready for us at every stop. We were also very well advised as to what to see and do. It was the perfect balance of adventure and relaxation.
Response from Explorient Travel ServicesApr 25, 2016
Dear Kate, Thanks for the great feedback! We're so happy your trip to Thailand with us was "perfect" and are honored you have chosen Explorient for your honeymoon. Among the many adventures in your itinerary, we hope you also had a chance to experience the wonderful "Water Festival" that took place during Songkran. You have been a delight to work with and we hope you will return to Asia with us in the future. Thank you and once again, congrats! Kervin @ Explorient
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Fanny A.
Apr 13, 2016
Exceptional Service
Kervin work with us to customize our Japan vacation. He was not only able to accommodate all of our needs, but also made good recommendations for places to see. They also were able to help us secure tickets to the Ghibli Museum, which was difficult to get. The guides were punctual, friendly, and knowledgeable. The hotels were all conveniently located near the subway station. Overall it was a memorable trip for our family and we would highly recommend Explorient to anyone.
Response from Explorient Travel ServicesApr 13, 2016
Dear Fanny, thanks very much for your review! We are delighted to know your family had a wonderful trip with us to Japan, and that our service met your expectations here and abroad. Japan is a fascinating country and we're so happy your family had a chance to experience the many amazing sights, sounds and tastes it offers. You and Kenji have been a pleasure to work with and we look forward to the opportunity to do so again in the future. Warmest regards, Kervin @ Explorient
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Margaret
Apr 12, 2016
Explorient should be your go to travel service agency!
From the itinerary to the guides and drivers, Explorient made our trip to China with three generations of family a once-in-a-lifetime trip. Thank you for maximizing our wonderful experience in this beautiful and interesting country. We would not have had even close to the meaningful and impactful experience we did without Explorient's travel services.
Response from Explorient Travel ServicesApr 13, 2016
Dear Margaret, thanks so much for your comments!. We are thrilled to hear your family had a "once in a lifetime" trip with us to China's Yunnan Province. Yunnan is definitely one of the country's hidden gems and we are glad you were able to experience it in an impactful way. Thanks again for traveling with us. We look forward to arranging your next adventure to Asia!
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Susan
Apr 5, 2016
Nothing to worry about
This was a very well planned trip. We didn't have to be concerned with what to do next. There was always a guide to steer us. The accommodations were first class, as were the guides, the food and anything else Explorient arranged. I can't wait to go on another trip arranged by Explorient.
Response from Explorient Travel ServicesApr 5, 2016
Dear Susan, thanks very much for your review and for choosing Explorient for your China vacation! We are thrilled to hear you had a "worry free" trip with us and that all aspects of the program met your expectations. We certainly appreciate your business and hope to have the opportunity to serve you again on a future trip to the Orient!
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Marcie
Mar 30, 2016
Just Perfect !
Kervin arranged a custom first class trip for us to China. When we arrived in China, everything was handled perfectly. In each city we had a driver and an English speaking tour guide that took amazing care of us every day. The hotels were all top notch 5 star hotels, including the Peninsula, ShangriLa, Raffles, etc., and the daily itineraries were exactly what we had hoped for. All internal Asia flights were also arranged by Explorient and there were no issues. Prior to the trip Kervin spent a lot of time ensuring each aspect of the tour was what we wanted...very personalized experience. We would definitely use Explorient again.
Response from Explorient Travel ServicesMar 31, 2016
Dear Marcie, thanks so much for your review. It was a real delight working with you on this trip and I'm ecstatic your trip with us to China was "Perfect". Please do let us know when you're ready for Southeast Asia - the experiences there will be equally amazing. Thanks again for traveling with us. Hope to have the pleasure to work with you again in the future. Kervin @ Explorient
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MCL
Mar 28, 2016
Amazing! Would definitely use them again
Kervin made planning a trip to Thailand seamless and our trip could not have been more incredible.
Response from Explorient Travel ServicesMar 28, 2016
Dear MCL, thanks very much for your stellar review! We are glad you had a great trip with us in Thailand. Thanks again for traveling with us. We hope to have the opportunity to work with you again on a future trip!
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Chris
Mar 27, 2016
Borneo, Thailand, Cambodia, Hong Kong
We had our second great trip to South East Asia. Kerwin was great, as always, when bad weather cancelled our flight before we could even get out of the country. He worked through the night to get us out the next day and reworked the itinerary. His knowledge of south east Asia and guarantee to deliver an outstanding product make Explorient our go to travel agency for south east Asia. I rarely write reviews, but I was fortunate enough to find him before booking our honeymoon trip on another review based online site and want to pass it on to the next traveller. If you use Kerwin, you will not be disappointed. If the unexpected happens overseas or domestic you can rest assured that you will be taken care of no matter the time of day or in our case night. Two thumbs up!!
Response from Explorient Travel ServicesMar 28, 2016
Dear Chris, thanks so much for your review. It was a pleasure planning your honeymoon trip and your recent Borneo adventure! I'm glad you and Kristin had a wonderful time and are already "hooked" on Asia (having never been there just 11 short months ago). Thanks again for traveling with us. Look forward to working with you in the near future! Kervin @ Explorient
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