Alison
Absolute rubbish
Absolute rubbish Cannot get any response for a refund or any information on how to send the goods back .
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Explicitn (explicitn.com) has 113 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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113 approved reviews, newest moderated first
Alison
Absolute rubbish Cannot get any response for a refund or any information on how to send the goods back .
Paula C.
Bought a 2 piece from this company . Waist of skirt was 3 inches smaller than advertised! Tried to return . Customer services gave me the run around for weeks! Saying it was too expensive to return and offering me £3 in compensation!!! I eventually went through PayPal and contacted the company that my payment went to ( StarCraft Network Limited ) . I was told to return the item to an address in China . I did so through Royal Mail International at a cost of £17.90 . As soon as I showed proof of postage they refunded the cost of the outfit . Today , 3 weeks later my package has been returned with the reason “ no such address”!! What an absolute con and a disgrace !!! I am now going to try and get my postage refunded . DO NOT BUY FROM THIS COMPANY
Joanne H.
Ordered a dress over a month ago through this company, off Instagram. Still no sign of it despite several emails. Not holding out hope that it will show.
Family H.
I totally agree with all the negative comments. Am only giving 1 star because I have to to write my comment. Quality of the outfit is terrible and when the outfits don’t fit they refuse to refund despite their refund policy. DO NOT BUY!
Jessica W.
ABSOLUTE CON. Advertising of products is false. Items are nothing like the pictures. Sizes sent are wrong. Customer service is shocking and they will not allow you to return even with proof wrong item has been sent. Total con job. AVOID
A. L.
Awful!!! Do not buy from this store its a total con. The items are terrible quality and nothing like the procures shown, dresses do not have the features that are marketed on the website or Instagram. Clothes are made with cheap fabric and not for western bodies. Customer service terrible. Do not buy from this store
Eric H.
I have given this company 1 star because I had to, to start this review. I wouldn't give them any stars. Avoid this company like the plague. Orderd a dress for my wife, sizes totaly wrong, Poor quality. When I contacted them to return the item just kept getting fobbed off. They offerd me a £4 refund telling me they had checked the dress and everything was correct. I question if they check anything. This company is a disgrace and I will be letting as may people know as I can, not to buy from them. KEEP AWAY FROM THIS COMPANY.
Colette
Exactly the same experience as other reviewers - sizing is completely incorrect. No response to emails when trying to return items. Waste of time and money. Avoid this company