Ordered over 6 weeks ago… they send you fake shipping updates and no order received! Scam website do not use !! Contacted company numerous times and fobbed off with fake shipping updates says in UK over week ago but still not received
VD
ViV D.
If I could give zero I would
If I could give zero I would.
I ordered 2x starter seed trays with grow lights £6.99 each plus postage. They eventually arrived but were nothing like they were described. No grow light, flimsy and the lids did fit. I have exchanged around 12 emails with this company, still no refund or acknowledgement that the description is misleading. They have offered compensation of £3 or to send me more trays.AVOID THIS COMPANY
Latest reply from this company.
Sorry you are not satisfied with our products.
Will it be possible to give others as a gift?
They are superior in quality and reasonable in price.
They have been in top-seller in our company for many years.
Under the circumstance that we did not send the wrong goods, we cannot provide you with return and exchange services.
If you need to return or exchange, we need to report and verify your problem to the after-sales department, which will take a long time.
Therefore, we recommend that you keep this item.
Thank you for your understanding.
Yours sincerely,
Customer Service Team
.............
What now? Has anyone got a refund from this company?
On Tue, 13 Feb 2024, 12:38
Support experimentk wrote:
Thank you for reaching out to us.
We have found that you have recently purchased the following orders. You can choose the order you want to inquire about and contact the seller. We will reply to you as soon as possible.
OrderID: 17147S96035 / 🔥Early Valentine's Day Sale🔥Latest Bras /
OrderID: 19226S189267 / 🔥BIGGEST SALE - 49% OFF🔥🔥Seed Starter Trays with Grow Light🌙 /
OrderID: 29230S78417 / 🌲2023 Outdoor Portable Hand Saw /
Seems to be several companies linked, I thought the above goods were bought from different companies.
The trading address looks dodgy.
Manor Tradingco ltd
69 Aberdeen Avenue, Cambridge, CB2 8D
Found address of this company
Seems they have removed the seed Trays from website.
Why are these companies still advertising via Google. They have stopped talking to me surprisingly.
JA
jane
I bought two 'mini propagators'
I bought two 'mini propagators'. Flimsy rubbish. They arrived damaged, after several weeks. Advertised with lights, that didn't happen.
They may work once, if I'm lucky. Avoid.
MN
Mrs N.
I ordered mini propagators with lights…
I ordered mini propagators with lights - what came were plastic cartons. SCAM
JS
Joanne S.
Avoid at all costs
Avoid at all costs. Absolute scammer. Advertised product but did not send as advertised, breach of trade description from the get go. Pretended item came via USA customs etc when all along came from China. No response to emails, Facebook correspondence etc. I will be escalating it further via FB and legal routes.
LT
Louise T.
Avoid this company over priced item…
Avoid this company over priced item did not even get what I payed for
RM
Robert M.
My strongest advice would to be avoid…
My strongest advice would to be avoid this company.
I have received two very cheap quality seed trays today 10/02/2024 ordered on 13/01/2024 tracked across America and into the UK, in reality they have come from China. They bear little resemblance to what was advertised they are certainly lacking the advertised lights, sold at half price, I took the bait like a ravenous Salmon, Most definitely not worth the half price or the money I paid for them. I could have paid a visit to my local Poundland and purchased better quality and at least four or five compared to the two I’ve received.
Think I can condense this and say an old fashioned ‘Rip Off’ Avoid. PS I don’t think it’s possible to award any stars!
YS
Yvonne S.
Expensive for cheap flimsy goods
Very expensive for cheap flimsy goods. Not as advertised. Only half the order sent. Customer services are apparently on vacation when asked for a refund ! Scammers... avoid !