ExpediaReviews of expedia.us

We had an awful experience booking our travel through Expedia. We booked a flight to Atlanta from California to visit my 94 year old mom on December 16th, 2024 who is about to go to heaven. They were the least expensive option so we booked the tickets through them. Little did we know that one of the tickets was a waitlisted ticket which they did not tell us on their site. We even received confirmation that our trip was confirmed after we paid for the trip. Therefore, my wife did not have a confirmed ticket since it was a waitlisted ticket and therefore we had to go directly to the airlines and pay extra money to confirm her seat. Their customer service department was not helpful and gave us some options that were ridiculous. My advice, stay away from Expedia even if it is a less expensive option, you may not have a confirmed ticket. In the long run, you will pay more. We are baffled that they can get away with selling tickets on airlines that are waitlisted and not even tell you that they are? I call this fraud.

The company has had me on hold for 30 minutes as I try to cancel a hotel reservation I made an hour ago now. There is an angry Indian man on the phone who doesn’t understand anything I say. They are charging me $50 to cancel the room. He keeps shouting at me.

Was booking my stay in Vegas, shopped around for a good deal and found a hotel/price that I was happy with. Well the price that was shown online was the price of the first night and proceeded to go up every night until it was more than double my booking price on day 3,4.I put down my first night deposit and found out when I used the hotel website that my total bill was way higher than I expected. Expedia makes it very difficult to talk to people who should know better

I made a reservation for May 2025 , but they did not send me an email confirmation I was able to look at the reservation number when I was done with the booking but later on I looked at my email and there was no email from them so I called them to cancel my reservation and apparently they’re not able to cancel. They cannot find my reservation, not able to figure out where my reservation went but yeah they charge my card $156 so the last couple days I’ve been on the phone I have called so many numbers trying to cancel this reservation and not luck.Expedia has the worst customer service. They have no idea what they doing. has anyone have any idea? What do I need to do? Who should I call?

DONT USE THIS COMPANY!!!!

I had a reservation through expedia for a hotel in Tampa for my sons parent student weekend. After the hurricane the hotel was closed due to water damage. Expedia never notified me and I was alerted by other parents that were planning to stay at the same hotel. Tried to reach someone at expedia which is impossible forcing to automated choices that end with a hang up. I was able to cancel the res via their automated system but they charged my creditdit card regardless stating it was a non refundable reservation. Fighting through my credit card company but they keep pushing back. Expedia sucks! They want to charge me for a reservation for a hotel that was not in service?

Expedia’s customer service is shit, they dont really know what they are doing, they hang up on you, and there possibly scammers & thieves working there that steal your credit card number. Never again

EXPEDIA STOLE MY MONEY...I HAD TO CANCEL A TRIP DUE TO AN EMERGENCY WITH MY DOG AND THEY WOULD NOT REIMBURSE ME FOR A HOTEL RESERVATION FOR WHICH THEY COLLECTED $1500.00 FROM ME