Blake G.
My bags of chips where all crushed the…
My bags of chips where all crushed the box my stuff came in was damaged so there were things that got crushed so it was a bad deal all around spent 160$ my family and I were really excited but really bummed with everything we got.they should also explain how big products are for how much they are priced. So all and all we feel we got burned
Response from ExoticsnacksMar 12, 2023
Dear Blake, We're sorry to hear that your recent purchase did not meet your expectations. We understand how disappointing it is to receive a damaged package, and we apologize for any inconvenience this may have caused. Please know that the damage to your products was due to mishandling by the carrier during transit. However, we take responsibility for the issue and would like to offer a solution to rectify the situation. Please contact our customer service team and we will work to resolve the issue as quickly as possible. In regards to the size of the products, we do list the contents weight of each item on our website to help customers make informed purchasing decisions. We apologize if this information was not clear to you and will take your feedback into consideration for future improvements. Thank you for bringing this issue to our attention. We value your business and hope to have the opportunity to serve you again in the future.