Ex-Freight ZetaReviews of exfreight.com

Dishonest. Ask for more money after picking up your cargo, effectively asking for ransom. Dealt with them twice and each time they create nothing but problems.

YOU'VE MISSED PICKING UP A SHIPMENT FROM US 2 DAYS IN A ROW. NOT EVEN 1 STAR. ZERO STARS.

My shipment (poker table) was damaged. The seller paid for insurance, but the claim was denied based on technicalities. I have submitted my request for damages on 23rd of February 2020. The reply was received on 14th September 2020, i.e. almost six months later!! I will avoid the company and will definitely let the seller know that they should avoid this freighter.

Tendered a shipment over to ExFreight that was supposed to pickup on 5/20. it is not 5/27 and the carrier has still not picked up. Emailed during business hours yesterday on 5/26/20 at 0749EST and got no responses, then emailed again today to finally get an answer saying that they did not have an appointment. Our shipper is a FCFS shipper and there are no appointments needed. The online portal showed a delay and that is why I reached out, but didnt get an answer until I reached out again more than 24 hours later. now we're 7 days later and it's supposedly on schedule to pick up now

ExFreight is not reliable!!! This is the third time that a shipment of our has been misplaced and unaccounted for in TWO months. UNREAL.

Very not professional. It's my Last time to work with this provider. Very disappointed with over-payment for invoice payment. Not attentive and rude staff. Lost time for delivery.

BAD SERVICE! I've been communicating with their LTL Operations Dispatcher and have provided ALL information so that the pick-up will run smoothly! BUT NO! The shipment is not picked up TODAY and was rescheduled for tomorrow!!!! DUE to his lapses!!!! This is the 1st shipment of my client and you guys RUINED it!!!! BADLY!!!!! NEVER AGAIN!!!!!

No informaion and no delivery, We have a shipment of one pallet that was picked on Augugst 14, 2019. As of Septmember 5 we have not been provided tracking information, the name of the carrier or the whereabouts of this shipment. Hopefully, somebody from Ex-Freight Zeta will read this and get back to me. Extremely unhappy with this impossibly bad service.