Ex-Freight ZetaReviews of exfreight.com

Paula and Jaclyn are amazing! They are extremely responsive and knowledgeable.

I have been working in shipping since 2001, so I am aware that a large percentage of the job for anyone who is in shipping is dealing with shipping mishaps. That said, I know that there will always be shipping issues that come up, but the important part of who you are working with, is how they handle the mishaps. I will spare you the details on the shipping mishap, because, again, every carrier on Earth has mishaps each and every day, but I will tell you that Natalia over at ExFreight knows how to communicate effectively, and how to deal with the carriers and the shippers when it comes to a shipping mishap. Suffice to say that I was very stressed about a shipping issue that was causing the carrier to want to charge us storage fees for a shipment that was in storage because of a shipping mishap by the carrier (at no fault of our own), and Natalia stepped right in and rectified the situation and was able to ensure that we would not incur any extra fees. Instant stress relief. I have been working with ExFreight for about 10 years now, and with Professionals like Natalia looking out for me, I plan to continue to work with ExFreight for another 10 plus years...

Sarah Chung went above and beyond to provide me contact info for a partner company of yours after we determined the tranport quote I need is out of the norm of what Ex-Freight can handle.

Natalia has been super helpful in getting a difficult but important shipment moving smoothly. She keeps me fully informed and responds quickly

Continuous support and guidance throughout the delivery. Much appreciated!!

Fantastic customer service and support from Carmen.

Julio is awesome. Julio consistently provides excellent follow up on my inquiries.

I spoke with Sales Rep Corp C Juan Ropero and he was very helpful as this was my first time booking an international shipment. He patiently walked me through the process and answered my numerous questions. I previously had tried booking the shipment myself through your website and turns out I was doing it correctly, but just not familiar with the process. Juan also made sure that we had insurance on the shipment as for some reason it would not let me add insurance. With Juan's help I am sure the next time we have an international shipment I will be able to book the shipment myself.