Ex-Freight ZetaReviews of exfreight.com

Hi Can you help i am trying to answer all your questions yet still my shipment is 7 days in the UK and all I am getting is sorry its gone to my junk folder. I am answering all questions and filling in all forms and sending back. I have supplied my Cell phone number but still no joy or a call. Andrea Villa is my contact but can you help please? I can not even get through to your customer service department on the Phone? Best Regards Dean Halsey

Company is deceiving. Not honest about approximate shipping time. It will take double the time they have promised. Multiple delays.

Exactly the type of company that you want to avoid. Terrible, rude, unhelpful. They attempted to charge for services they didnt provide and lied on the phone.

The complete ignorance of this company astounds me. we paid for our shipment on the 4th. on the 12th we receive an email saying that delivery is due tomorrow but there is a 1700 charge for storage! they won't answer their phone or respond to emails. they basically blackmail you into paying these extortionate fees or you won't get your product. I recommend you avoid this company at all costs unless you want hefty charges Update: after paying £1700 to release my cargo I get informed that delivery will happen tomorrow!!!!!!! they can't even keep their shallow promise of delivering

Held our product for over a week and now trying to charge us for storage Appalling

failed to pick up parcel, saying they did have enough money, DO NOT USE

Too many delays, not getting updates until too late. It’s been 2 months I haven’t gotten my shipment. When I talked to the agent he just blame the third party booking and didn’t try to help.

Worse experience so far and i cannot believe whats happenning. Nobody infomed anything other than sending bills outside of the agreed price, apperently the driver left wothout informing and left my package in some whrehouse where they dont share me the adress unless i pay more. They ask to pay 600+ etra dollars and this company is practically blackmailing you saying if you dont pay whatever they put on bills we add you more costs saying it is my fault that i couldnt unload the package. Truck came totally out of the blue no communication whatsoever and left without informing. I never felt so bad doinbg business with any company as with this one. Stay as far as you can , find any other company or better you stay away from this company if you dont want to fall in to the same trap of fake price offerings at freightos where actual cost is much higher and fake customer care. update : they have secretly charged another 400+ dollars to my credit card saying that package was 15 cm longer than it was initially provided. huh unbelievable. Stay away at any cost from this company. I have lost my nerves... avoid this company this cannot be ethicle. I am trying with freigtos to stop this unfair charges. The package they said cost me 1600 dollars is now over 2200 dollars and i still get bills telling i need to pay some loading and unloading fees that occurs due to their internal things that we have no clue