Ex-Freight ZetaReviews of exfreight.com

Noelle Setticase went the extra mile on shipment HARRIS-1627569607. The freight was scheduled to be picked up on 7/30, the carrier fell down and Noelle spent considerable time on the phone with the carrier in an attempt to get the freight picked up on the 30th. The freight was rescheduled for 8/2, the carrier again fell down and Noelle worked with the carrier to have another driver assigned for pick up on the 2nd.

Nice communisation, fast

I would like to report the very professional service that I received from the Exfreight team. I had a very messy shipment that I booked which we realized a few days into transit needed to be returned to the shipper. There were numerous changes to the shipment (we had to turn the shipment around, then we needed to explore expedited options, then we resolved to recover it with our own truck at the carrier's terminal) which complicated the situation, but Jill, Noelle, and probably a few other team members involved did a great job helping us resolve the issue and as a result this shipment went a lot more smoothly than it would have been otherwise. EXCELLENT communication was provided between Exfreight, us, and the carrier. Our client is very happy as well.

quick response Sophia Roman, LCL imports was very responsive to my request. She couldn't provide the information but directed me to someone who could.

I needed help with obtaining code #'s. Sarah could not have been more helpful, professional and personable.

Noelle is truly my saving grace! I do not think I have ever run into an issue she can not solve. As much as I am sure I bother her on a daily she is always so kind and so helpful! Thank you Noelle for always being the best!

I just wanted to mention that two of your employees with whom I correspond regularly (Tim Bober for finance and Andreea Nedelcu for AMS OPS) have always gone out of their way to provide excellent customer service. I'm truly impressed by their professionalism and dedication. Wiebe de Vries Box Fox

Terrible, rude, unhelpful. They attempted to charge for services they didnt provide and lied on the phone.