Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional VillasReviews of exceptionalvillas.com

5.0749 reviews
Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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Exceptional Villas

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Exceptional Villas reviews

Showing 732 reviews with 5 stars · Clear filters

Kimber R.
Jul 25, 2021
5-Star Service!!
We booked a fairly last-minute vacation to a location we had never visited before. The attention and service we received from everyone--most notably from our Concierge, Sinead--was first-rate: always a quick response, extremely helpful, and very pleasant! We had many questions and appreciated their assistance with every aspect of our trip..including the navigation of constantly changing travel protocols. We felt like they were genuinely looking out for our needs and always happy to assist us. Grateful for such a wonderful experience!
Response from Exceptional VillasJul 26, 2021
Dear Kimber, Thank you so much for your lovely review. It was a pleasure to assist you with your trip to Turks & Caicos. We wish you a wonderful stay at Castaway Villa and look forward to working with you again when it's time to book your next Exceptional Vacation. Warm regards Sinead, Elaine and all at Exceptional Villas
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Shiny happy P.
Jul 20, 2021
Amazing service!
Amazing, attentive service, even responding to emails on Sundays! Excellent villa and location too, I would highly recommend this company
Response from Exceptional VillasAug 3, 2021
Dear Verica Thank you so much for your lovely review. It was my pleasure to assist with your recent last-minute booking for Villa Ixora in Barbados. We are delighted that you enjoyed your vacation and hope to be able to assist again in the not too distant future. Warm regards Julie, Yvonne and all at Exceptional Villas.
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Angela S.
Jul 19, 2021
We have received outstanding service…
We have received outstanding service from Noreen Harrington of Exceptional Villas. She is so knowledgeable, professional, organized, efficient with communication, and kind. I highly recommend her services. She thinks of all of the details, is a absolute pleasure to communicate with, and makes travel planning very easy.
Response from Exceptional VillasJul 19, 2021
Dear Angela, Thank you so much for this really lovely review. It was an absolute pleasure to work with you on the details for your trip to Jamaica. I wish you and your family a wonderful stay at Sugar Bay and really hope that I will be able to assist again in the near future when it's time to book another Exceptional Vacation. Warmest regards, Noreen, Sean and all at Exceptional Villas.
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Beth W.
Jul 16, 2021
I can't say enough about how absolutely…
I can't say enough about how absolutely amazing Elaine Donoghue has been throughout this whole process. She has worked diligently with me for months, to ensure we would have the perfect vacation. She has responded to every question, issue and request I've had, and went above and beyond to find me answers or meet my needs. It has been challenging with many restrictions and constant changes due to Covid, but she has helped me work through all of them seamlessly. I would use and recommend Exceptional Villas again, because my experience was excellent! We are looking forward to a wonderful vacation. Thank you.
Response from Exceptional VillasJul 19, 2021
Dear Beth, Thank you so much for your absolutely lovely review. It was a pleasure to work with you. You were more than patient with all the changes in protocols. I wish you a wonderful stay at My All Villa in BVI and look forward to hopefully assisting you again in the near future, when it's time to book your next Exceptional Vacation. Warmest regards, Elaine, Sean and all at Exceptional Villas
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DRB
Jul 14, 2021
I enjoyed working with Julie Kirby and…
I enjoyed working with Julie Kirby and Yvonne Mulvany. They were both responsive, professional, and extremely helpful as we planned travel for 18 people. I would work with this company again for my future travel.
Response from Exceptional VillasJul 15, 2021
Dear Daina, Thank you so much for your lovely review. It was our pleasure to work with you on your trip to Barbados. We wish your group a wonderful stay at Smugglers Cove 6 and hope to be able to assist you again in the near future, when it's time for your next Exceptional Vacation. Warm regards Julie, Yvonne and all at Exceptional Villas.
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Fran D.
Jul 14, 2021
Everyone at Exceptional Villas…
Everyone at Exceptional Villas (especially Julie) has been extremely helpful and prompt with replies and requests so far. I’m sure I can elaborate further once we have arrived at our destination!
Response from Exceptional VillasJul 15, 2021
Dear Fran, Thank you very much for your lovely review. We enjoyed working with you on the arrangements for your trip to Smugglers Cove 4. We wish you a wonderful stay in beautiful Barbados and hope to have the pleasure of assisting you for your next Exceptional Vacation. Warmest regards Julie, Yvonne and all at Exceptional Villas
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Karyn M.
Jul 12, 2021
Fantastic service
Julie and Yvonne have been so helpful and accommodating especially due to global pandemic. They’ve kept us informed all along with changes to local rules and the VIP service at the airport was second to none. Villa is as beautiful as the photos and so far everything has run smoothly. We would highly recommend Exceptional Villas.
Response from Exceptional VillasJul 12, 2021
Dear Karyn, Thank you very much for such a lovely review. We thoroughly enjoyed working with you and are truly delighted that you are enjoying your stay at Smuggler's Cove. How lovely to be in Barbados! We hope to have the pleasure of assisting you again in the future. Warmest regards, Julie, Yvonne and all at Exceptional Villas.
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Steve N.
Jul 12, 2021
Fantastic service throughout.
Fantastic service throughout.
Response from Exceptional VillasJul 12, 2021
Dear Steve, Thanks so much for your review. It was our pleasure to assist you with your trip to Barbados. We wish you a wonderful stay at Villa Melissa and we look forward to working with you again in the not too distant future when it's time for another Exceptional Vacation. Warm regards Julie, Yvonne and all at Exceptional Villas
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