Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional VillasReviews of exceptionalvillas.com

5.0749 reviews
Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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Exceptional Villas

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Exceptional Villas reviews

Showing 732 reviews with 5 stars · Clear filters

Hillary
Jan 23, 2023
A Trusted Place to Book
I had a lot of worries about booking a villa for a large group of friends. It can be intimidating, making sure that the space is appropriate for the group, and making sure you're not falling for an online scam! I was drawn to Exceptional Villas because of their generally great reviews, and they did not disappoint. The villa exceeded our expectations, the staff was helpful and friendly, and the communication was largely clear and direct. This is the place to go if you are ready to have the trip of a lifetime!
Response from Exceptional VillasJan 23, 2023
Dear Hillary, Thank you very much for your wonderful feedback, which we are delighted to hear. We are so pleased that you chose to book with us. From all the team at Exceptional Villas
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JOSEPH D.
Jan 20, 2023
Great Team to work with
Aoife Walsh and Marianne Wiley were both very knowledgeable and prompt on providing information about the lodging, logistics and island in general. Both were also very personable and made an effort to remember personal details about me.
Response from Exceptional VillasJan 23, 2023
Dear Joseph, Thank you so much for your positive feedback. We truly appreciate your review. Thank you for choosing Exceptional Villas. Warm regards, Aoife, Marianne and all the team at Exceptional Villas
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Julie
Jan 14, 2023
Exceptionally happy future customer…
Highly recommend using Exceptional Villas for your next vacay. Especially if you are fortunate enough to work with Marianne as your service representative; organized, efficient, friendly and luckily, a great sense of humor. Plus, the villa is everything they promised and more!! Well done, Exceptional Villas!!
Response from Exceptional VillasJan 16, 2023
Dear Julie, Thank you so much for your great review. We are delighted to hear that you are pleased with our service, and we hope you have an amazing time during your vacation in Turks and Caicos. Wishing you all the best. Marianne, Gwladys and all the team at Exceptional Villas
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customer
Jan 14, 2023
Responsive and knowledgeable
Responsive and knowledgeable. Excellent service.
Response from Exceptional VillasJan 16, 2023
Dear Andrew, Thank you so much for your kind review - we are delighted to hear your comments. Wishing you a fabulous time in Zermatt. Julie, Aoife and all at Exceptional Villas
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Brinton B.
Dec 29, 2022
Always great service
Always great service! Its a pleasure to be so well taken care of
Response from Exceptional VillasDec 29, 2022
Dear Brinton, Thank you very much for your lovely feedback. We are delighted to assist with your holiday planning and we hope you have a fantastic time! Thank you so much for choosing to book with us again. Warm regards, Marianne, Elaine & the Exceptional Villas team
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Chrissey H.
Dec 22, 2022
First Rate. Best.
Typically once you make a reservation, that’s it. However. Once we made our reservation at smugglers cove, Barbados the attention just began. Bless Rowena for making sure that we had reservations , the best table at each restaurant, the kindest chef ( Andre. Who is such an incredible chef that we cancelled our reservations!) and laundry pressed. Not our first time at an incredible resort but honestly they could write the manual. Thank you.
Response from Exceptional VillasDec 22, 2022
Dear Chrissey, Thank you so much for your fabulous review. We are delighted to hear that you are happy with our service, and we hope to welcome you back again in the future. Wishing you all the best. Rowena, Yvonne and all at Exceptional Villas
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Michelle A.
Dec 20, 2022
Rowena at Exceptional Villas is the best!
Rowena at Exceptional Villas is amazing. Our experience has been seamless. She has been so helpful. She’s booked whatever we needed and has shared recommendations. I feel that we’ll be arriving and won’t have to think about anything.
Response from Exceptional VillasDec 20, 2022
Dear Michelle, Thank you very much for such a lovely review. We are very proud to have Rowena as part of the Exceptional Villas team! We hope you have a fantastic time in Barbados. Rowena, Yvonne & the Team at Exceptional Villas
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Helen W.
Dec 19, 2022
Superb Service
The service and advice is of the highest standard - responses to queries are always very informative prompt. Based on my experience I would fully recommend Exceptional Villas to you.
Response from Exceptional VillasDec 19, 2022
Hi Helen, Thank you so much for your kind words and positive feedback. We truly appreciate your review and thank you for choosing Exceptional Villas. Warm regards, Rowena, Yvonne and all the team at Exceptional Villas
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