Rachel H.
Excellent Price - Documentation Never Sent
I had to find a hotel room for two clients of mine who had a schedule change at the last minute and didn't have time to call hotels and contacts regarding rates for tour operators. I chose Excellent Hotels because I've worked with their sister company, Auto Europe, a lot on finding really excellent prices on car rentals. I was right, the cost of the room was great! The only issue that I experienced was that I never received a confirmation email. I am not sure if all I need is the reservation numbers or if I needed a voucher for my clients so I think I will need to call to make sure.