Excel EquipmentReviews of excel-equipment.com

Response from Excel EquipmentSep 26, 2018

Thank you for your business Darrell! Looking at the BOL for your order, we included both yours and your wife's phone number for the freight company. We are not sure why they didn't notify you to schedule a delivery time as this is common practice with residential deliveries. On behalf of the freight company, we sincerely apology for their oversight that led to the delay in shipment. If you have any questions, or need further assistance, please let us know. You can contact us at 888-414-5961. Have a great day!

Response from Excel EquipmentJun 27, 2018

Thank you for your business and your feedback Jamie! Unfortunately there are aspects of our business that are beyond our control, and shipping delays due to manufacturer delays is definitely one of them. We sincerely apologize about any inconvenience and hope you enjoy your GPI 12 volt DC contractor pump. If you need further assistance, please let us know. You can contact us directly at 888-414-5961. Have a great day!.

Response from Excel EquipmentJun 18, 2018

Thank you for your business and your feedback Todd! Unfortunately there are aspects of our business that are beyond our control, and shipping delays due to the freight carrier is definitely one of them. We sincerely apologize about the delay and hope you enjoy your Titan 1000L motorcycle lift. If you need further assistance, please let us know. You can contact us directly at 888-414-5961. Have a great day!.