ExaVault Cloud FTPReviews of exavault.com

We have been with Exavault for 8 years, and never a disappointment, always up, and a safe / secure place to save our files!

I've only been using this service for a few months but I really like it.

I did a lot of research to try and find a an offsite file hosting company, as I *require* the ability to use an SFTP client to connect to my data. This turned out to be a hard criteria to satisfy, as many 'modern' hosting providers require a customized app or only serve over web interfaces. I store less than 20 GB of data, and my monthly volume is not that high, and the few companies I could find offering SFTP were (to my eyes) unreasonably and disproportionately expensive for my needs. And then I found Exavault! Three is, literally, NOTHING I have not enjoyed about my experience with this company. It was trivially easy to set up an account, and my space and name were created within hours of my request. (And the first month is free, so there wasn't even a financial barrier to trying it.) Costs are minimal for my needs: my yearly bill is less than some companies wanted to charge me for a month's service. They offer both old-school SFTP connectivity AND a web-client interface, which has helped more than a few times in creating a dropbox for clients. Connectivity has always been rock-solid, and upload/download speeds As easy as everything is to use and maintain, if you DO require assistance, then their instructions/help pages are FLAWLESS. As someone who writes documentation for customers, I am acutely aware of how lackluster many businesses are on this aspect of their operations. The few times I did have a question, the documentation was easy to navigate and clear on what to do. Not only that, it also guided me into new ways of using their tools that I hadn't considered -- an impressive accomplishment! The excellence of the company extends beyond just the technical. I have had dealings with three people there: the initial account rep, a support technician for a billing issue, and a follow-up from the president herself. Without exception all three offered exemplary customer service and genuine *warmth*. I really got the feeling they WANTED my business, and VALUED me as a customer -- a rare and appreciated thing. The single knock is that Exavault will not sign a Business Associate Agreement (BAA) which is required in some cases to move some kinds of data. I have an alternative for he few times I need that coverage; it would have been nice to have everything, but this is so close to perfection for my needs that I can't really complain. I know this sounds like a love-letter from a paid shill, but it isn't... just honest assessment from a happy customer. I found out about Exavault through a user-review site, and want to make sure that others are directed to this fine company as I was.

Very happy with ExaVaults platform and performance! Both easy for my clients, vendors and employees to use. It takes very little effort to explain how to navigate if needed. Overall it has been a great tool for our company!

Overall, a great product and a great company.

From their clean, professional looking UI to their full featured, easy to work with read / write API, to their friendly, responsive support, we've found ExaVault to truly be one of those "beautiful" solutions to meet our needs. This company is big enough to get the job done yet small enough as to be accessible and responsive, to the tune of offering communication directly with their CEO and being willing to implement new features upon request if / when they are deemed to be sufficiently beneficial to a large enough subset of their user base. The product / service works great, looks great and has a great team behind it!

We have a need for many users, internal and external. Some users are only given access to a certain folder while other users have access to all folders. Data is easy to upload and download from. The cost for all this is the best I was able to find. Exavault is definitely worth a look!

I used to use a different encrypted online file folder, and it just didn't fit my needs. I have a growing company that needs separate folders for each team member, and that's what ExaVault provides. For the budget-friendly monthly cost, I have piece of mind that my business runs smoothly with ExaVault's assistance. Plus, it's so easy to customize, as well as upload to/download from, that I don't know why I didn't work with them sooner.