EwinRacingReviews of ewinracing.com

I had a horrible experience with their customer support when my chair arrived, and it ended up being too tall for my desk. Their refund policy of not paying for shipping made it near impossible for me to return, as I would have spent 80 bucks on shipping for a 400 dollar chair, which I wasn't about to pay. In any case, they didn't respond to me for about 2 weeks after telling them the situation, then wasted a week or two of time when I wanted to buy a shorter piston to try and solve the problem myself. Long story short, I'm trying to sell this chair locally because their refund policy doesn't work, and their support isn't helping me. Would definitely advise against buying for the horrible support experience alone.

The mount around the gas lift completely disintegrated after 15 months use, throwing me to the ground. I'm a heavy guy at 125KG, which is why I bought the chair rated for 250KG. Ewin have not responded to my warranty claim after 2 weeks, will not answer calls. Cannot recommend for long-term use.

I've tried and tried to contact this company about a chair I have ordered that has not arrived, 2 weeks later still no tracking information or reply for 3 different points of contact. I'm hoping to just get my money back through PayPal so I never have to deal with this company again. I'm guessing the warranty is useless as your complaint will fall upon deaf ears. Avoid!

Dont believe their Website its all lies, Non existant customer services especially if wanting to get warranty help. 5 months and no reply from both EU & US site. Avoid at all costs

Like everyone else. Warranty is useless as their customer support will ghost you. Do not order from this company.

doesn't even deserve 1 star this company have taken money from my account when I placed an order for a chair and this company is ignoring my messages they have not gave us delivery details or anything to say the order was placed !

If I could give 0 stars I would... I purchased from here because someone I follow on Twitter informed this was a safe place. There's another review here that shared a similar experience to me where I ordered a bundle deal and they only sent the desk and NOT the chair. I emailed and asked and they told me the blue was unavailable and to please exchange for red and it should be sent out. I opted not to do that and told them I'd wait. So a couple of weeks comes around and I get a random email about exchanging my chairs with links to chairs I can exchange... I was an idiot and opened the links that lead NOWHERE! I emailed to warn them of fraudulent activity and someone using their servers and Tracy told me they had someone email me for options and to let them know if I wanted to change. I told them no, that I would wait until the Jan 15 date they informed me about. Now I have to file a dispute to my bank for some fraudulent activity of almost 3000$ worth of lord knows what that was bought on my account. Please be safe .. this was for a Christmas gift for someone. This place needs to be shut down.

I accidentally ordered two chairs. Second chair was returned to their Ohio warehouse Nov 8. They said they received the chair via Facebook Messenger but have not refunded my credit card. It has been almost two months. Their customer service is located in China and either doesn’t respond or has delayed response. Do not do business with them.