EwinRacingReviews of ewinracing.com

If you are a consumer looking for a great product in a chair, it is not coming from E win racing. The chair is extremely uncomfortable, not only the product that costs $400 break after five months of casual use. Be prepared if you buy this chair to have the seat cushion and a backrest installed by yourself because the ones provided (if it comes with any) are horrible. After my chair recliner and lift broke, I contacted the customer service department. Let me tell you, these people are not into customer service, and once they have your money, that is all they care about. They are rude, curt, and do not understand what it means to be a customer service representative. Be prepared if you buy this horrible product; once it breaks under warranty, you will have to undergo a chat system in which they make their office hours, promise to email you without following through, and treat you like utter garbage. I've learned my lesson; I hope you don't have to. Oh, I forgot you could extend the warranty if you lie and say their product is good on a review and post it.

I purchased a broken chair new in the box, ewin refused to send repair parts or warranty of any kind yet it stats a 2 year warranty! I complained to PayPal got no place, they said call your bank, called bank and I got my money back! Hay EWIN if you want your chair back send a box and a prepaid label!

These chairs should cost 100 USD at most

I bought a chair fo my hubby and a mat for under my son's computer. My hubby is a big guy at 6'7" and I thought by coughing up close to $600 (more with the mat and tax) that I'd not only get a great chair but excellent customer service. At 1st they showed that the chair was being "prepared to be shipped" I bought It for my hubby's birthday so I kind of needed it a timely manner and there was no indication that there would be a problem with that. After some time went by and the chair wasn't shipped. I checked on it and made an inquiry and only then was I told that they didn't have it in stock. They wanted a sub, a lesser quality chair to me and a garish red, white or blue. I was interested in none of those colors and it was an inferior chair for what I paid for. I should have canceled the purchase and fought the charge on my credit card but unfortunately for me they express shipped the mat to me in a timely manner, so I had the problem of having "half" of the order shipped to me but not the most $ & important piece. The mat box was FILTHY dirty with shipping tape haphazardly taping up the broken box. These guys show VERY LITTLE care to the products they send out. Customer service was nil and they semi apologized about not being proactive w- lame excuse of "busy times." Heck if you have over $700 to plunk down on a chair and mat, you are a very busy person too but I'd never dream of treating customers like this They finally sent the right chair almost 6 MONTHS later. It's ok but not worth the $ IMO The mat however, complete waste of $!! Small, easy to trip on. Oddly padded. Idt it will wear well or be easy to keep clean. Headed to a landfill prob in a yr max Don't recommend

Absolutely terrible chair, Their marketing team is good, but their product is not what they advertise. I purchased the flash XL and the build quality was awful. The pitch of the seat was bad and not adjustable. The arm rests where practically falling apart under the fancy magnet clip on top. The base was stamped steel with sharp edges. They claim its built for 550lbs. What a joke. 350lbs and you lean back your going over for sure. Return policy is horrid. Complete scam of a company

Run, don't walk, as fast as you can from this company. They will scam you. I ordered a chair and paid with Affirm. After a week of seeing no update on shipping for my chair, I contacted E-Win. They did respond with the news they don't have the item. They offered me a different chair, but I declined and asked to cancel. They agreed, said "don't worry," but have yet to refund me. Meanwhile Affirm wants their payments. Weeks have passed. I disputed with Affirm, but that will take weeks more. Meanwhile I have paid for a chair I will never see or want. Found a great chair at Vertagear. Cost more, but quality is superb.

Purchased the Ewin XL. Was great for a year but a chair this expensive should be much more durable. After reaching out to their support they said that reclining the chair counts as excessive use. Mind you I am well under the weight limit for this chair. After showing photos that clearly showcase defects or quality issues they said they couldn't cover a replacement, said I could drop another $150 to get a part that would MAYBE fix this issue. So not worth it. Never buying a Ewin again. Stay away as if anything happens to your chair they aren't going to help.

Worst chairs and customer service I have ever had. My chair arrived with the box all torn up and very noisy. I reached out to them and they said I can return it, but there is a catch, the customer has to pay $300 to ship it back to them as "per their policy". Then they find any stupid reason to charge you extra. I got charged $100 for not removing the piston from the base... EwinRacing I asked to speak with a manager and they denied my request. And I bought their most expensive chair, you would of thought they would treat their customers better but shows they don't care. As for their ratings, you receive an email, if you rate it anything less than a 4 star, the web page can not be found to submit your rating.. how convenient.