EvotoReviews of evoto.ai

Problème de logiciel, rien n'indique que vous n'avez qu'une seule fonction lors du téléchargement. Je viens d'acheter 200 crédits à 49.00€ et je ne peux pas restaurer mes photos car crédit sur les retouches et cela ne concerne pas la restauration. Essai de me faire transférer les crédits ou remboursés mais impossible.

I’m 45 year old and their customer service and support are the worse I’ve ever experienced in any field in my entire life. I have a transcript of my ticket with the support that will leave your jaw dropped to the floor. Their software is ok I’ll give you that. But extremely buggy, slow and crashes all the time on my Mac M4 Pro. And now the icing on the cake they have used all our images to train AI to develop a app that will take our jobs away. This should go down in history.

its really great, BUT, there was a software issue where it did not upload my edits. every time I spent hrs editing I'd upload and it would upload my images without edit. it cost me every time. I contacted them and got a automated message to delete the app and reupload after they asked for pictures of my images, screenshots and My Laptop info. they just absolutely will not give you the credits back I sent several emails and no response.

Evoto was innovative when I started using it in 2023, one of the first tools using AI for photo retouching. However, newer AI technologies have now far surpassed it, and the platform no longer feels competitive. Unfortunately, I also had a poor experience with their support team — they refused to send me an official email confirming my subscription cancellation, even though my account still shows as active. They just told me to “trust their words” on the live chat of their website — a temporary chat that disappears once closed — instead of providing an official written confirmation with legal validity, which is the only real guarantee a user can rely on for legal purposes.

Still using the pay per photo system for any professional photographer this simple is NOT cost effective, EVOTO 6 you should just have a basic yearly subscription, just seems like a huge money grab, Esp in todays fragile economy !

1년자리 크레딧이 별로네요

I had high hopes for Evoto, not just as a photographer, but as a busy mom of two toddlers trying to improve my workflow and client turnaround. I scheduled a paid client session specifically to test their 7-day free trial with no credit card, so I could see if their AI features would be worth the investment and could handle my most-used retouching steps. I signed up for that no-card trial late one evening, but when I logged in the next morning, I had zero credits. I contacted support and was told the no-card trial “no longer exists.” I explained that I had signed up the night before and even offered proof. Their response was that I should try creating a new account on a different device, which I did, but the offer was gone from everywhere, almost immediately after my support chat. This, I was later told, is what led to both of my accounts being blacklisted without notice. After over 24 hours of not being able to access Evoto at all, support finally admitted that both accounts had been blacklisted in error and restored access. However, by the time I was let back in, I had less than 24 hours left on my trial. Then came a flood of conflicting and poorly timed emails: At 9:00 PM, I got an email saying that my trial is close to ending on the 21st and if I canceled on the 20th before 11:59pm I can still use my credits for 24 hours and that unused credits could roll over if I subscribed. I thought that was a little strange, because in the Terms & Conditions It stated pretty clearly that if I decide to not follow through with a subscription after my trial is over, those credits will not roll over and I would lose them. At 11:11 PM, I received a fraud alert from my bank: Evoto attempted to charge my card $269. 48 minutes before the trial ended. I now have to contact my bank to have my ony debit card turned back on and it's a weekend, so I have no access to my money until monday. At 11:58 PM, I manually canceled it myself. At 11:59 PM, I received an email saying my subscription had been canceled on the 21st and my subscription has started. I'm able to use it until the end of this billing cycle. ( I don't know how that's possible being that it was still the 20th, and they sent that email at 11:59pm a minute after I had already canceled. ) At 11:59pm at the same time as that other email was sent, I received a confirmation that I have canceled my subscription and my credits do not roll over. If I change my mind I can still explore there full subscription plans at any time. At exactly 12:00 AM, I received another confirmation saying my cancellation had gone through as requested. Shortly after, I got two more emails saying my payment method failed and to update my card or contact my bank and they'll try again no specified time was given. I only had time to export three partially edited photos, nowhere near enough to evaluate how Evoto would handle the editing steps I need for every client gallery (skin tone cleanup, glasses glare, subtle smile fixes, lighting balance, etc.). I planned my workflow and my client timeline around this trial. Not just to play around with the software, but to test whether it could become a core part of my editing process. Instead, I lost days of access, had to deal with blacklisting and billing confusion, and was nearly charged early for a full subscription. What I was able to use impressed me. The features genuinely could save me hours. But this experience left me unable to make a fair decision and worse, caused me to fall behind on delivering a paid gallery. I hope Evoto takes this seriously and gives me the opportunity to actually try the platform as intended, without errors or stress.

Very disappointed. What promised quick and easy image cropping, won't even import a folder or png file.