Evoto is a next-generation photo editor that redefines workflow and frees you to focus on creation rather than tedious work. It enables you to get thousands of high-quality photos that are processed with 10x speed to turn your dreams into reality.
Evoto (evoto.ai) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
evoto.ai
Website
evoto.ai
Category
Internet & Software
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 20% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Its a nice program to work with
Very Comprehensive and fast results.
As a professional commercial photographer this has sped up my workflow significantly.
AC
Angy C.
Slow customer service
Evoto as a software works great and deserves at least 4 or 4.5 stars. Their customer service is one of the worst I have experienced. I purchased credits for over $200 and after I edited 65 images I got a notification that I had no credit. I emailed my receipt and proof of charge to them, it takes days of customer service to get back to me. I have been stuck not being able to finish a project for almost a week now. I changed my review to 4 stars. After 6 days customer service got back to me and solved my issue.
Response from EvotoApr 28, 2025
Thanks for sharing your feedback! We’re thrilled to hear that you’re happy with Evoto’s software, and we deeply regret the delays in customer service you experienced. We know how frustrating it can be to have a project put on hold, and we sincerely apologize for the inconvenience this caused.
We’re continuously working to improve both our service and response times, and your experience helps us identify areas for growth. We appreciate your patience throughout this process and are glad your issue has now been resolved.
Thanks again for your valuable feedback and for adjusting your review. We’re committed to providing a better experience moving forward!
SG
Samborski G.
Powerful AI, but poor cancellation UX needs fixing
*** Update April 28, 2025***
After posting my initial review, Evoto’s customer support team reached out personally and confirmed that UI improvements for subscription management are scheduled to roll out in about two months. I appreciate their follow-up, the goodwill gesture they extended, and their acknowledgment of the issue.
Out of goodwill and in recognition of their commitment to improve, I have updated my rating to 4 stars. However, if the promised UI changes are not implemented within the given timeframe, I will revisit and adjust my rating accordingly.
Looking forward to seeing the improvements go live and will update this review again once they are in place.
*** Original Review ***
While my initial experience using Evoto AI’s editing tools has been promising—the results are impressively natural-looking and the interface is smooth and intuitive—I feel the need to highlight a major concern regarding their subscription cancellation process.
Simply put, it’s far too difficult to turn off auto-renewal.
After searching extensively through my account settings and speaking with both a live chat agent and email support (neither of whom knew how to cancel the plan), I was eventually escalated to a higher-tier representative who showed me how. The button was buried behind a tiny, unmarked icon—something no reasonable user would intuitively click to manage billing. It felt intentionally hidden, which is frustrating and borders on unethical UX design. This kind of obfuscation erodes trust and wastes users’ time.
On a more positive note, the AI photo editing itself is fantastic. I’ve only edited a few images so far, but I was genuinely impressed with the power and subtlety of the results. The desktop app was easy to install and integrate into my workflow. I did have an issue with the CAPTCHA loop when trying to claim the 10 free credits, but that was minor compared to the cancellation issue.
If Evoto makes meaningful changes to their subscription UI—specifically making it easy and transparent for users to manage auto-renewal—I’d be happy to revisit this review and raise my star rating. I believe in the product, but accessibility and respect for user autonomy need to be part of the experience too.
Response from EvotoApr 28, 2025
Thank you for sharing your detailed feedback with us. We’re really glad to hear that you’re impressed with the AI photo editing tools and that the desktop app has been a good fit for your workflow.
We truly apologize for the difficulties you encountered with the subscription cancellation process. We completely understand how frustrating it must have been to deal with such a hidden option, and we take your concerns seriously. Your feedback about the UX design will be forwarded to our team for review and improvement. We’ve already received the UI modification request and will be prioritizing it for the next update. If there are any new developments or updates, we will be sure to notify you.
If you have any other issues or suggestions, don’t hesitate to reach out. We’re always happy to assist and improve your experience.
D
김창현
크레딧 남아있지만 1년 후 재구매 해야해서 다시 한 번 생각하게…
크레딧 남아있지만 1년 후 재구매 해야해서 다시 한 번 생각하게 만드는군요.
Response from EvotoApr 25, 2025
고객님 안녕하세요. 이보토를 사용하셔서 진심으로 감사합니다. 저희는 고객님의 사용 경험을 개선하기 위해 항상 노력하고 있습니다. 혹시 궁금한 사항이나 도움이 필요하시면 언제든지 고객센터 [email protected]로 문의해 주세요. 더 나은 서비스 제공을 위해 지속적으로 노력하겠습니다. 감사합니다.
RP
Robert Polett, P.
Impressed with results so far
Impressed with results so far. Deducted one star as opening software takes some time as (for security reasons) you need to enter a code that is emailed to you. This can take several (long) minutes. Overall, package works well though
Response from EvotoJan 23, 2025
Thanks for the support and appreciation. Happy to hear that your product is doing well in performance terms from your end.
Entering verification code while login, a process I mentioned earlier gets executed to it ensures your account security. We acknowledge that this takes up a little bit of your time. Also, we provide the login as account and password option to be configured in your own settings too.
Thanks for the feedback (again) we will move heaven and earth to provide you with improved service! If you need more help or have additional thoughts reach out to us.
HC
Heidi C.
Evoto is a lifesaver!
Evoto is amazing! Helps with my workflow as a photographer and retoucher immensely! Only reason I give them 4 stars instead of 5 is because for some images I still need to bring photos into photoshop to finish them (for most the job is finished). For instance, object removal could be better and selective editing works for some things but not others (you can use masking as well to be more specific but I still find photoshop easier- maybe that’s just me with decades of photoshop experience though). Also would be cool if they had generative fill and a way to do compositing. But I am confident they will get there. It has really made my life easier and saved me so much time! Now if they could create a function that can batch auto color and density corrects for you in one click? 6 stars!
Response from EvotoJan 23, 2025
Thanks for your feedback and support on Evoto! It makes us proud that Evoto has been in your photography / retouching lifes, helping you save time.
We really appreciate your comments on the feature improve requests, such as object removal, selective editing, generative fill, compositing etc. These are areas we are always improving and investigating and the team is busy building even more practical tools to fulfill user requirements.
For batch auto color and density adjustment ability, we will pass by your assessment to our product team. Rightly so, this is a major direction for improvement! In the meanwhile, do give our color match a try whether you like the sound of it or not.
Forthrightly, we are dedicated to improving users as much more efficient and convenient tools. Thanks for the trust and expectationsPlease advise for any other suggestions or help\Services are yet to support. Happy to continue supporting you!
OM
One M.
Solid…
A good product that helps me save some time. But it’s becoming a bit expensive in my opinion.
Response from EvotoJan 23, 2025
Thank you so much for responding! It brings us so much joy to know that our product is an asset in saving you time. Hundreds of image processing features leading to the best experience for you, and we work on improving that everyday. I hope you guys are open to suggestions and comments so feel free to reach out if you have any comments/suggestions hoping who we will improve based on your feedback. Thank you for being there!
NM
Nicardo M.
It's great tool to speed up my work…
It's great tool to speed up my work flow for retouching and being able to create my own preset make it even better.
Response from EvotoNov 27, 2024
Hello, thank you so much for your kind words and support! We’re thrilled to hear that our tool has made your retouching workflow faster and more efficient. Making your experience better is what we’re here for! We’ll keep working hard to bring you even more helpful features and great service. If you ever have any suggestions or need assistance, don’t hesitate to reach out—we’re always happy to help!
