Ge J.
Unhelpful Customer Service, Slow Response
My unit arrived with visible scratches, so I reached out for a replacement. Customer service took three days to reply with a generic ‘it’s normal wear’ excuse. I sent photos proving it was shipping damage, but they kept dodging the issue. Weeks later, nothing was resolved—I felt ignored and ripped off.
Response from Evolpow FitnessMar 28, 2025
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent. We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously


