Une arnaque d'ampleur sur ce site. Tromperie sur le design du site qui copie le site officiel, pas de transparence sur les frais, au moment du paiement la sommes de 7$ apparait mais pas les + de 100 $ de frais sont indiqués !! c'est après que vous dévcouvre la surpercherie. De plus, pas reçu mon visa au bout de 96 h !!!
DP
Devon P.
Total Scam..
Total Scam... filing a formal complaint in the US and with Visa
SS
Sanogo S.
À fuir absolument / Avoid this website.
À fuir absolument.
Je pensais être sur le site officiel du gouvernement canadien pour effectuer une demande d'AVE. La présentation du site est, selon moi, très trompeuse et m'a induite en erreur.
Lorsque j'ai vu un montant de 113,80 €, j'ai compris qu'il ne s'agissait pas du tarif officiel et je n'ai pas souhaité poursuivre ce paiement. Pourtant, deux prélèvements de 113,80 €, soit 227,60 € au total, ont été effectués sur mon compte bancaire.
J'ai immédiatement demandé l'annulation de ma demande et un remboursement. Malgré plusieurs e-mails, je n'ai reçu aucune réponse satisfaisante. Le numéro de téléphone indiqué ne m'a pas permis de joindre un conseiller.
J'ai été contrainte de faire opposition à ma carte bancaire et d'engager une procédure de contestation auprès de ma banque.
Je déconseille fortement ce site. Si vous souhaitez demander une AVE pour le Canada, vérifiez bien que vous utilisez le site officiel du gouvernement du Canada, où le coût officiel est de 7 dollars canadiens.
À ce jour, je suis toujours dans l'attente d'un remboursement.
Avoid this website.
I believed I was using the official Government of Canada website to apply for an eTA. In my opinion, the website's presentation is misleading and caused me to believe it was the official service.
When I saw a charge of €113.80, I realized it was not the official government fee and I did not wish to proceed with that payment. However, two charges of €113.80 each, for a total of €227.60, were taken from my bank account.
I immediately requested the cancellation of my application and a full refund. Despite sending several emails, I have not received a satisfactory response. I was also unable to reach anyone using the phone number provided.
I had to block my bank card and start a chargeback procedure with my bank.
I strongly do not recommend this website. If you need a Canadian eTA, make sure you use the official Government of Canada website, where the official fee is 7 Canadian dollars (CAD).
As of today, I am still waiting for a full refund.
ST
Shikha T.
Misleading charges / no support
I submitted 2 application via e-visacan assuming it is government website. When completed payment it never showed total billing amount. When I checked my card transactions instantly i got charged 2x 187.67. I found out later It showed CAD 7 and service below which is hidden. I tried to contact them instantly but they don’t accept incoming calls. I raised dispute with my bank already. I received no confirmation email re application or payment. I emailed them 3 times already to cancel my application. I tried to submit billing issue query on their website and it is also coming up as error. There is no communication support from them even though it say 24/7 support available. By searching their company details I contacted Wyoming authorities who got the same address. I requested them if I can speak to any of their personnel or if they can forward my message to cancel my application but they cannot help me as well. If I don’t receive any update I will file a complaint with Australian fair trading, US FTC and Canada AFC.
AV
Audrey V.
ARNAQUE !
ARNAQUE !! comme mentionné plusieurs fois dans les différents avis, vous pensez être sur le site officiel pour payer 7$ et vous vous retrouvez avec 130$ de débités
MA
MªAngeles T.
Estafa
Estafa, imita web de gobierno Canadá, te cobran 110 euros por “tramitarte” la eTa que tiene un coste real de unos 6 euros.
Solicitas anulen tu solicitud y te devuelvan el importe pagado y no responden, lo hacen 1 semana después explicando que como el servicio ya se realizó no te devuelven nada. Bloqueada la tarjeta y denunciados vuelven a intentar hacer cargos…
LD
LD
Complete scam website purporting to be…
Update 21/07/2026: After reporting the website to Google they have taken action and now supply a warning against e-visacan.com and other similar scam websites, stating "Not a Government website" under each link.
Unsurprisingly, still no response from this scam company to my requesting immediate cancellation of the transaction, which is now being dealt with as a dispute with the Credit Card company.
Complete scam website purporting to be the Canadian Government website for the purchase of travel ETA, hugely inflated price of circa $130 for a $10 ETA.
Essentially e-visacan is an American company based in Wyoming who have paid advertising to ensure they appear at the top of Google searches! Beware!!!
I have reported the website to Google and the Federal Trade Commission as well as my Credit Company to process a chargeback.
HW
Helen W.
Absolute scam
Absolute scam. Genuinely thought it was official site and ticked the box to pay $7CAD and card was charged $130USD. Have logged it with Amex to dispute charge. 1st time I've ever been tricked by this sort of thing. Avoid at all costs.