Everything Track & Field/ M-F AthleticReviews of everythingtrackandfield.com

Response from Everything Track & Field/ M-F AthleticMar 29, 2022

Hi Joell. I apologize for the inconvenience regarding the shipping costs. While certainly not as important as health, one of the many byproducts of the Covid pandemic has been a disruption of the global supply chain which caused costs for raw materials and international shipping to skyrocket across all industries and product types. These costs rose to the point where some products became unsellable. Not wanting to raise prices and feeling that these costs will recede over time, we decided that adding this TEMPORARY surcharge to help cover some of these unexpected increases would be the fairest option. We will continue to closely monitor the situation and will lower or remove the surcharge as soon as feasible. If you ever have any questions about this or any other web related situations, please contact us via email or phone and we will be glad to help in any way we can. Your understanding is greatly appreciated! Thank you, Nick Stebenne Website Management M-F Athletic/Perform Better 1-800-556-7464 ext. 140 [email protected]

Response from Everything Track & Field/ M-F AthleticMar 25, 2022

Hi Tarsha. I apologize for the inconvenience with the checkout process. I will look into the platform and make sure everything is running properly on our end. In some cases, a heavy amount of traffic and a low speed internet connection can cause interruptions during checkout. As far as tracking the shipment, we send a shipping email to every customer even if you are a guest. You should have received that email on 3/22 at 7:55am. Just in case, I'll send you a separate email with the tracking information. In the future, if you have any questions about the online order process, please contact me directly and I'll be happy to help. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Everything Track & Field/ M-F AthleticMar 14, 2022

Hello Cesar. Thanks for reaching out to us. I do apologize for the shipping issue and we will make sure you received the correct product. Anyway, I just looked up your order and I see that the 2k First Place Blue AeroSphere discus was ordered. What was actually delivered? Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.800.556.7464 x 140 [email protected]

Response from Everything Track & Field/ M-F AthleticDec 20, 2021

Hi Jennifer, We appreciate you ordering from us and also the feedback regarding your experience. It seems like most of the issues people are having deal with data clutter due to cookies and cache on Chrome, Safari, Firefox, etc. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the issues moving forward. If you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My direct contact information is listed below. My apologies, Nick Stebenne Website Management M-F Athletic/ Perform Better 1-800-556-7464 ext. 140 [email protected]

Response from Everything Track & Field/ M-F AthleticDec 14, 2021

Hi Frances, Thanks for reaching out. Your order was shipped and is currently in transit, due to arrive tomorrow 12/15. You should have received an email with tracking information as well! If there is anything else I can help with, please feel free to contact me directly! Sincerely, Tia Wilkinson MF Athletic/Perform Better Customer Service Rep. 800-556-7464 ext 161 [email protected]

Response from Everything Track & Field/ M-F AthleticDec 6, 2021

Hi Jamero, I'd be happy to assist you with setting up an exchange! I've sent you a separate email with more information to get this process started. Sincerely, Tia Wilkinson MF Athletic/Perform Better Customer Service Rep. 800-556-7464 ext 161 [email protected]