Everything Track & Field/ M-F AthleticReviews of everythingtrackandfield.com

Response from Everything Track & Field/ M-F AthleticDec 29, 2021

Hi Michael, Thank you for ordering with us. I do apologize for the issue you experienced during checkout. I noticed that your account and shipping address is under your name. I do see an alternate shipping address with the track club attached. I'll update this so that the track club is the default address on the account. Anyway, if you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My direct contact information is listed below. My apologies, Nick Stebenne Website Management M-F Athletic/ Perform Better 1-800-556-7464 ext. 140 [email protected]

Response from Everything Track & Field/ M-F AthleticAug 9, 2021

Hi Miroslav, Thanks for reaching out. We actually don't display stock availability for most items on our website as some items drop ship from the manufacturer directly. We did send you a backorder notification email explaining that an update will be coming soon! We are waiting on our supplier to confirm an ETA and will update you as soon as possible. Also, regarding payment, we do not withdraw any funds until the order ships. You are likely seeing a pre-authorization which is just the banks communicating to make sure the funds are available. If you have any other questions or if there is anything else I can help with, please feel free to contact me directly! Sincerely, Tia Wilkinson MF Athletic/Perform Better Customer Service Rep. 800-556-7464 ext 161 [email protected]

Response from Everything Track & Field/ M-F AthleticJun 15, 2021

Hi Keith, Thank you for reaching out. We received your order on 6/3 and sent a backorder notification via email later that night to inform you that the shot is on backorder. We are currently working with our supplier regarding a timeframe for these to be back in stock. If you choose to keep the item on order, we will update you as soon as we have an ETA. I do apologize for any inconvenience. Also, please note that we will not charge you for the item until it actually ships out. If you have any questions or if there is anything else I can help with, please don't hesitate to contact me directly! Sincerely, Tia Wilkinson MF Athletic/Perform Better 800-556-7464 ext 161 [email protected]

Response from Everything Track & Field/ M-F AthleticMay 20, 2021

Hi Stacy, I'm sorry to hear you feel that way! Is there a problem with the item? I will contact you via email to gather some more information and find out how we can help! Sincerely, Tia Wilkinson MF Athletic/Perform Better 800-556-7464 ext 161 [email protected]

Response from Everything Track & Field/ M-F AthleticOct 2, 2020

Hi Anthony, Thank you for contacting us. After reviewing your order, it appears that the TRACKFS promo code did not carry over. Not to worry! I just manually added the code and removed the shipping charge. I will email you a revised order confirmation that will reflect the change. If you have any questions, please do not hesitate to contact me directly and I will be happy to help! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Everything Track & Field/ M-F AthleticMar 9, 2020

Hi Kerri, Thank you for your order! My apologies that our website does not have the capability to provide an expected delivery date. Ground shipments can be expected across the US within 7 business days. Your order is shipping out today and you can expect to receive it in 2 business days! I will follow up via email with more details for you! Sincerely, Tia Wilkinson M-F Athletic | Perform Better Customer Service Rep 1-800-556-7464 x161 [email protected]

Response from Everything Track & Field/ M-F AthleticDec 26, 2019

Hello Julie- My apologies on the issue with the gift certificate. I checked our system and it looks like the order was placed on 12/24. Unfortunately we were not open when the order was placed due to the holiday. I do apologize for any inconvenience this has caused. If you have any questions or concerns, please contact me directly. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Everything Track & Field/ M-F AthleticMar 25, 2019

Hello Bryan! I apologize for the issue with the order. We try to may the online ordering process as user friendly as possible. Anyway, I looked into this and noticed you selected a 2 Day shipping method which added the extra amount to your total. In regards to the "pending transaction", we do not charge your card fully until it ships out from our warehouse. Once that happens, we send you the official receipt with the amount we charged and tracking of the shipment. Again, I apologize for the inconvenience. You are welcome to contact me with any questions. Thanks, Nick Stebenne Website Management 1.888.556.7464 x 140 [email protected]