everyhealth.com Reviews | Read Customer Reviews of everyhealth.com

everyhealth.com Reviews | Read Customer Reviews of everyhealth.com

everyhealth.com reviews

84 approved reviews, newest moderated first

E W.
Apr 18, 2024
I’m writing this review about my…
I’m writing this review about my experience with Every Health because I panicked when I read all these reviews & was convinced I’d been scammed. I placed my order through Top cash back site so it didn’t even enter my head that this company could be a scam site as I presumed Topcashback would do a lot of due diligence before adding a company to their site. When I placed the order I didn’t realise the products would be coming from the U.S so when I got emails about customs I didn’t know what they were relating to. I initially had a delivery date showing between 10th April - 15th April but the items didn’t arrive. That’s when I started looking at the reviews & couldn’t believe I’d fallen for a scam especially with the website looking so legit. I logged into my account on their website & it said delivery expected 18th April. My items have just been delivered to my door by my Royal Mail postman. I can’t believe it. I thought I would be able to load photos on here to show you but can’t see an option to do so. I’m sorry to the people who haven’t received their orders but I just wanted to give a review of my experience.
Response from everyhealth.comApr 22, 2024
We are very pleased to hear that your experience on Every Health was better than expected. Typically with products that are shipped internationally the delays are sat with the courier and are often out of our control. We truly appreciate the patience you had between delivery. Thank you for sharing your thoughts!
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Sarah C.
Apr 13, 2024
SCAM WEBSITE
SCAM WEBSITE! Spent 50 quid on collagen. Never arrived. DHL reference is bogus. Emails to them bounce. The good reviews on here are fake. AVOID!! Have reported to Action Fraud etc. Thieves.
Response from everyhealth.comMay 2, 2024
We are very sorry to hear this; this is not the level of service we pride ourselves in. We have requested more information via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right.
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Dennis van B.
Apr 9, 2024
Being scammed
Being scammed. Placed my order and tracking number has disappeared. Last checked when was visibile sunday with customs for a week. No response helpdesk. Avoid these scammers
Response from everyhealth.comJul 9, 2024
Hi Dennis, please note the order tracking number was sent to you via email, which may have landed in your Spam folder. We have also seen there weren't any attempts made to reach out to us on our live chat or via our customer service line at Every Health. Despite this, our customer service team managed to look into your order and have resolved the case since. We apologize for any inconveniences you've had in shopping with us.
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Felix Riis F.
Apr 8, 2024
Pakken kom aldrig
Jeg købte varer for cirka 400, men pakken/pakkerne kom aldrig frem. Det er latterligt firma med en horrible kundeservice, som er UMULIG at komme i kontakt med. Jeg vil have mine penge tilbage!
Response from everyhealth.comApr 8, 2024
Thank you for sharing your feedback and providing us with your order information. Unfortunately, we had not seen any attempts to reach out to our customer service team. However we take our customers' experiences seriously so we reached out to you to make things right. Our team looked into your order with the courier and your case should now be resolved!
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Kat K.
Mar 11, 2024
Avoid this scamming company who take…
The five star reviews must be fake … Please avoid this scamming company who take your money then hang on to it..,I’m awaiting a refund of 55 pounds. Shocking customer service and bad communication.., do not buy from them I’ll be surprised if I get my money back. The live chat is with someone who can’t understand or is pretending not to. They cut the chat off because they were incompetent and I said so. Doubt I’ll get my money back but will go public and make it known if they don’t refund me. Update in response to the reply from this company saying to contact. I did and they just cut me off and never paid me back the £55 pounds and it’s months now. Don’t use them, even this reply here from them isn’t genuine because there’s no way the customer services will refund the money.
Response from everyhealth.comJul 9, 2024
We are very sorry to hear this; this is not the level of service we pride ourselves in. We have requested more information via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. *We still have not received your order details to be able to check and resolve the issue. We would suggest that you amend your review with the order ID to help us look into your complaint.
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Katie N.
Jan 8, 2024
Great products always received
Great products always received. It’s an American company so takes a bit longer to arrive in the UK
Response from everyhealth.comJan 11, 2024
Thank you for taking the time to leave a review. We are delighted you are pleased with our products and that you've received your orders without any interruptions. We appreciate your feedback and the 5-star rating that you have kindly shared. We hope you will be shopping with us again!
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Customer
Jan 1, 2024
A very good experience with Every…
A very good experience with Every Health. Good experience with customer service, because Royal Mail mess up delivery. Fast answer on email and everything was sorted. I will order again.
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Ionel L.
Dec 14, 2023
Scam
It’s been more than two months since I ordered a product, I got an email two weeks later that it was delayed, no communication since then, not responding to my emails either Order no: 519009044
Response from everyhealth.comJan 11, 2024
We are very sorry to hear this; this is not the level of service we pride ourselves in. We have requested more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.
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