EversongReviews of eversong.com

Response from EversongMar 4, 2025

Dear Giselle, First of all thank you for using our service. We apologise for this situation. We contacted you via email and explained that unfortunately due to heavy load on our servers on the 14th of February some of the orders are delayed in delivery. We apologised for the inconveniences caused and added all the add-ons for free to your song in order to compensate for this situation. Also, we offered you the second song for free, so you can reach out to us any time you want to proceed with the second song. Once again, we are sorry for this delay in delivering your song and hope you can surprise your better half with a new one. Thanks, Jessie

Response from EversongOct 20, 2023

Dear Fatimah, Thank you for taking the time to leave a review. Frankly speaking, we're taken aback by it and are really upset that our proactive client service and openness to customers suggestions could produce such an outcome. We are debutants in the field and truly passion-driven professionals, thus the whole crew is doing their best every day to produce gift songs that already made so many people happy! Your song was created based on all the details you provided, you were able to listen to its trial piece for absolutely free before purchasing and decide whether to buy it or not without any pressure. Above that, you left your artist a tip which conrtadicts your feedback. We have a transparent business where every client is heard, we were in touch with you throughout the whole process via email in case you had questions or doubts. Our production has a variety of functions to offer to our clients if they want to make their songs even more personalized. For example, you can record your very own voice intro for your song for absolutely free of charge or add your own photos for a background slide show to accompany the song. At the same time we're proud of our moderate fees that make a dream gift affordable to everyone! Any feedback is valuable for us and yours was definitely heard. Thank you for being our customer, and we hope our paths cross again in the future. Sincerely, Eversong team