Omar M.
Please cancel the current lease…
Please cancel the current lease contract. After the necessary renovations are completed, I intend to list the property for sale. I am extremely disappointed with the management of my property by Evernest. One of the responsibilities I expected from a property management company was routine property inspections. I was informed by Nikki that Evernest did not have a property coordinator, and as a result, my property was not inspected regularly. The tenant signed a lease stating that no dogs or cats would be kept on the property. However, the tenant kept multiple dogs and cats, causing extensive damage that went unnoticed due to the lack of inspections. The damage includes: • The outdoor air conditioning unit was damaged by pet urine, which corroded the coils and caused the new HVAC system to fail. • Carpets have been heavily damaged by pet urine and scratching and will need to be replaced. • Walls throughout the home are scratched and require repainting. • Smoke detectors were found removed and left on the floor. • Window blinds are broken and need replacement. • Doors have been damaged and require repair. I have photographs and documentation supporting all of these issues. I also disagree with the contractor's damage estimate, as it does not accurately reflect the condition of the property. I am willing to pay Evernest the $5,229 management fee only if Evernest's contractor completes all necessary repairs and restores the property to a condition that is ready for the next tenant. In addition, I am disappointed that my property was never actively marketed or advertised for rent. Unless this matter is resolved appropriately, I intend to share my experience by posting honest reviews on Google, Yelp, Nextdoor, and the North Stafford community app so that other property owners and investors can make informed decisions before hiring Evernest. This has been a very disappointing experience, and I expected a much higher level of professionalism and care from a property management company. Sincerely, Omar Mansoori



