Shawn
Their customer service is soooo good…
Their customer service is soooo good that I can't bring myself to complain or give less than 5 stars. Unfortunately the website has some glitches, so customer service has to be on top of their game (and they are). Response times between 10 minutes and a couple hours depending on complexity of my problem. No waiting on hold, no retelling the same story to the next representative after another. I just switched providers for one product, and added a couple more so it's too soon to give detailed review about that. I will say I've experienced no changes from quality or drug efficacy between last pharmacy/supplier and everlife product. And everlife is much cheaper in this case anyway.
Response from EverlifeAug 31, 2026
Thank you so much for such a thoughtful and honest review! We truly appreciate you recognizing our customer service team, especially when we know that website issues can sometimes create an extra challenge. We’re proud to hear that our team has been responsive, consistent, and able to help without making you repeat your story over and over, that’s exactly the kind of experience we want every customer to have. We also appreciate your patience as you explore your new products with Everlife. We’re glad to hear that, so far, you haven’t noticed a difference in your experience compared with your previous provider, while also finding greater value with us. Your feedback is incredibly valuable, and we’ll continue working to improve both our website and your overall experience. Thank you for choosing Everlife and for giving us the opportunity to earn your trust!