Everlife is a modern telehealth platform dedicatedto optimizing men’s and women’s health.We help people feel stronger, healthier, more energized, and more confident as they age— through clinician guided care, high-quality therapies, and a patient-first experience. Our focus isn’t on extremes or quick fixes. It’s on better health, better function, and better quality years ahead. Everlife optimizes men’s & women’s health for better, healthier years.
Everlife (everlifemd.com) has 2,238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
everlifemd.com
Website
everlifemd.com
Category
Wellness & Spa
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I am very satisfied with the product and the quality of customer service. Easy to work with and always knowledgeable about any questions that I may have.
Response from EverlifeMay 28, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with both the product and the level of service you’ve received. Our team is committed to making your experience seamless and informative, so it means a lot to know we’re hitting the mark. We're always here if you need anything, thanks again for choosing Everlife!
MS
Michael S.
Customer service had been top notch
Customer service had been top notch. They are quick to respond and address all questions and concerns. I am very happy with this company.
Response from EverlifeMay 28, 2025
Thank you so much for your amazing feedback! We’re truly grateful to have earned your trust and are so glad to hear that our team has been able to support you quickly and thoroughly. Your satisfaction means everything to us, and we’re honored to be part of your wellness journey. Don’t hesitate to reach out if there’s ever anything you need!
LO
Lance O.
Sermorelin
Follow Up 3: I’m hoping this is the final review. I received an email from the Customer Service Manager this morning, I provided him my phone to call. I did however check my account and a refund along with the overdraft fee had been processed. I honestly feel that they were trying to do the right thing and maybe challenged by technology in this case. I’m still awaiting directions on how to return the product, I didn’t order, but other than that, I’m content with the product and the results of my ordering experience. I would probably order from them in the future. I like to cycle my supplements monthly. I’m willing to write this experience off as a rare mistake.
Follow Up 2: Refund for the second order I never wanted hasn’t reappeared, however the second order, I never ordered showed up in the mail. I contacted Mark who had emailed me. Very frustrating.
Follow Up: The refund that was posted to my account immediately, has since disappeared from bank, the particular account is only for online orders and is in overdraft.
Response to Comments from Company: Your representative did not explain the prescription vs automatic shipping, furthermore how was I signed up for automatic renewal and the charge on my debit is listed as “recurring”. Something is happening, and it isn’t from my end. I’m adjusting my review accordingly.
Initial Review: So I ordered the Sermorelin, sublingual, a 1 month dose and specifically selected only 1 order, no renewal on the website. Today out of the blue I was billed for a recurring billing. When I called, they initial tried to tell me I was locked in for a year. I asked to speak with a supervisor and they refunded the billing and apologized. I see the refund being processed. However, I know absolutely without a doubt, I did not sign up for a subscription. Recommend, you pay strict attention to whatever card you use to order from them. Seeing results with the product, but I don’t like being signed up for things and billed.
Response from EverlifeMay 25, 2025
***Lance -- we are trying to reach you again today on the holiday via email, sms and call. We just sent you an email showing the charges refunded. They where processed on the 23rd. Its a banking holiday today so we assume it will show up tomorrow. We will continue to try and reach you.*** We are doing our very best to communicate with you with out calling you 5 times in a day..if possible please respond back to us. Via email, sms or a call. We are here to make sure you're satisfied with our support
Hello Lance, We tried reaching out to you multiple times to clear up any confusion and we will reach out again after the holiday. We appreciate you as a customer and want to make sure you're happy with our service. That being said there is NO Year commitment ever, what our rep was explaining and it can be confusing sometimes is that the prescription our Dr's write for you is good for a year.
This means you can have Sermorelin shipped for a full year without having to update the Pharmacy or Dr. So you can order it today have a few refills processed, pause refills and then start up again in a few months and the prescription would still be good at the pharmacy for a full year from your initial order date. We apologize for any confusion and just want to let you know that you have complete control of how many refills you choose. Thank you for letting us know there was a bit of confusion on this. We will make sure our team communicates this is a much clearer manner going forward. Let us know any question your have or if you ever need a refill we are happy to help. Happy Holidays
JA
Jed A.
I had a great experience and MAE helped…
I had a great experience and MAE helped me a lot. I had issues with my product delivery and she was extremely helpful and help me resolve my problem quickly
Response from EverlifeMay 22, 2025
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Mae was able to assist you so effectively. We’ll be sure to pass along your appreciation, she’ll be glad to know her support made a difference. If there’s anything else we can help with in the future, we’re always here for you!
KR
Karen R.
Everlifemd is very customer friendly
Everlifemd is very customer friendly. They answer emails promptly. This is my first time ordering from them, so far it has been a great experience.
Response from EverlifeMay 19, 2025
Thank you so much for your kind words and for giving EverlifeMD a try! We're thrilled to hear that your first experience with us has been a great one and that you’ve found our team responsive and customer-focused.
We’re here to support you every step of the way, and we look forward to continuing to serve you with the same level of care and dedication. If you ever need anything, don’t hesitate to reach out!
TJ
Theresa J.
Restore-Z works!
I got Restore-Z because I have trouble falling asleep and staying asleep. It helped immediately with both falling asleep and staying asleep. My sleep score using my Apple watch went from 50% or lower to 90%. I wish I had found it sooner! I've taken 2 of the 3 ingredients separately and they didn't help, but the combination of a lesser amounts worked perfectly!
It was 3 days between the time I ordered, communicated with a doctor, then received the medicine from a pharmacy near me.
Response from EverlifeMay 19, 2025
Wow! Thank you for such an amazing and detailed review! We're thrilled to hear that Restore-Z has made such a noticeable difference in your sleep quality. A jump from 50% to 90% on your Apple Watch sleep score is incredible, and we’re so glad you’re finally getting the rest you deserve.
It's also great to hear that the process, from ordering to connecting with a doctor and receiving your medication was smooth and efficient. We designed it that way to make it as easy as possible for you.
Thanks again for sharing your experience, and welcome to the Everlife community. We’re here whenever you need us!
SF
Shannon F.
Excellent!!
Fantastic customer service as well as products. I was answered promptly every time that I reached out to customer service. Very impressed overall. I will update in the future. Definitely has my recommendation 👍
Response from EverlifeMay 12, 2025
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’ve had such a positive experience with both our products and our customer service. It truly means a lot to our team to know we’ve earned your trust and recommendation. We’ll be here whenever you need us, and we look forward to hearing your future updates!
AJ
AJS
Great customer service
Great customer service. Great products
Response from EverlifeMay 9, 2025
Thank you so much for the kind words! We're thrilled to hear you're happy with both our service and products. It means a lot to us, and we're always here if you need anything.