Russell W.
My first purchase & shipment
My first purchase & shipment. Very happy and pleased with the product, the pharmacy, etc. It was a bit difficult to get things rolling and going, but I expect all will be smooth in the future. Customer service tries hard, but multiple people reply to the same message. Then each of them expect an individual reply, not realizing I'd already replied to another rep.
Response from EverlifeMay 14, 2025
Thank you so much for your feedback and welcome! We're thrilled to hear you're happy with your first purchase and pleased with the product and pharmacy. We truly appreciate your patience during the onboarding process. You're absolutely right—getting started can sometimes take a bit of coordination, and we're actively working to streamline that experience. We also hear your comments about our communication, and we're reviewing our processes to ensure replies are more unified and consistent going forward. Your insights help us improve. We're grateful to have you with us and look forward to serving you even better in the future! Warm regards,



