Thomas M.
Very helpful in getting me an exchange
Very helpful in getting me an exchange! I originally bought a duvet and pillowcase pairing that I will say I was disappointed when they arrived with a different design than I though I was buying, different than the pictures and with slight design variations that were only noted in the description and not visibly displayed. But, at the end of this day this turned out to be a blessing in disguise. The representatives were eager to help me replace the item with another of a different style, one that goes so much better in my studio and I am absolutely obsessed with it! They were always quick to reply and very helpful during the process, and I’m completely satisfied with my new duvet set! Great quality fabric and stellar design, and great service. Just make sure you absolutely know what you want/what you are buying before doing so, read the description and ask questions if you’re unsure! At the end of the day, the products feel chic and look curated and individual.
Response from EverlastingfabricSep 18, 2025
Thank you so much for sharing your thoughtful feedback! We’re truly glad to hear that, despite the initial mix-up, we were able to assist you in finding a piece you love even more. It makes us so happy to know that the new duvet set fits your space perfectly and that you’re enjoying the quality and design. We’re grateful for your patience and for giving us the opportunity to make things right. Wishing you many cozy moments with your new set!🤍
