EverandReviews of everand.com

Response from EverandJan 15, 2025

Hi there, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you have any additional feedback do not hesitate to let us know. Thank you and have a wonderful day!-GT

Response from EverandJan 14, 2025

Thank you so much for taking the time to share your feedback. We're sorry to hear that you are unhappy with our new subscription plan offerings and changes, though we do truly appreciate you taking the time to provide us with your feedback. We've made sure to pass it along to our product for review, and please feel free to let us know if you have any further feedback. We'd be happy to pass any other thoughts you may have along for review as well. In the meantime, we hope that you are still able to find enjoyment in our collection, and we wish you a wonderful rest of your day!

Response from EverandJan 13, 2025

Hello Della, Thank you for reaching out. We do apologize for any trouble. I have replied to your support ticket, ticket#6025272 with steps to resolve the issue. If you have any additional questions, please use that support ticket to correspond with. -GM

Response from EverandJan 7, 2025

Hi there Jamie, Thank you so much for taking the time to share your detailed feedback. We completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Have a wonderful day, and please let us know if we can assist with anything else!

Response from EverandJan 6, 2025

Hello Sascha, Thank you for reaching out. I am so sorry for the issue with your subscription. I have responded directly to your email, ticket#6008206. Please review the information at your earliest convenience, and if you had any further questions, please reply to the email I just sent to you. -GM

Response from EverandDec 30, 2024

Hi there, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Have a wonderful day, and please let me know if I can assist with anything else! -GT