Diana M.
Better off with a different subscription.
After Ever& changed their subscription model it is now more expensive than Audible, it has less free books than Audible, and less grade A books than Audible. You can tell on the Google Play store that Ever& keeps buying reviews to help balance out all the negative reviews from people complaining about the new model and not being able to listen like we did before. The app itself is glitchy, which was fine when it was so cheap but not when you're asking premium prices. Customer service apparently can't get anything done in weeks until you leave a negative review and then suddenly it will get fixed within hours.
Response from EverandFeb 5, 2025
Hi Diana, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Have a wonderful day, and please let me know if I can assist with anything else!