Meriem K.
Worst Customer experience ever
The functionalities are extremely basic, and offer very little flexibility - not much you can do with them. Does not help that their customer support, replies on average 48h after you ask a question. If she ever does... I had an issue that was never resolved, I kept asking and she kept pushing until the event I was organising was over. On top of that they kept charging me 3 months after my event was over when I had paid for a month subscription only... all in all BAD. - to be fair they just reimbursed me for the over-charge.
Response from EventCreateSep 26, 2024
Hey Meriem, thank you for your feedback and I’m sorry to hear you weren’t happy with EventCreate. If there’s a feature you were looking for that we don’t currently offer, we’d love the feedback. We are adding new features every day! Also, I reviewed your customer support history in detail. I’m not really sure where the miscommunication here is, but we did respond to each of your requests within just a few hours. Our support team is global and responds to most requests within an hour.