eventcartel.comReviews of eventcartel.com

Event Cartel is an absolute disaster. My friend and I bought two tickets for the Pivovarov concert in New York but we never received them. I messaged them multiple times before driving 3.5 hours to the event and got ZERO response. After the concert, they suddenly claimed my tickets were “at the box office,” even though they never sent any email, message, or instructions. Their own rep Anna admitted nothing was sent! I’ve sent them dozens of messages — they just ignored me and eventually stopped replying altogether. Then they had the nerve to offer “store credit” for tickets I never even got. This company is a joke and a scam. Stay far, far away.

If you want to ruin your mood and end up missing the event, buy tickets on eventcartel. The tickets were purchased more than two months before the event, and nothing seemed out of place. The event itself was approaching, and two weeks before, when the trip was already planned, I received a refund notification. How is this possible? I can't figure out where our tickets were posted. How can you cancel tickets purchased in advance because they're sold out? But if you check the website, the same tickets are now selling for four times the price. Funny. Thanks for ruining my birthday present!

Absolutely terrible company! Tickets were NOT provided! I sent them multiple messages before the event, as the venue was over 3hr drive, no response! After event ended they responded “ all sales are final” and refused to help. Complete scam! AVOID! I will be disputing payment with my credit card!

They do not return service fee and insurance when consent been canceled. Terrible service. Not recommend

They also added their services to the bill, which were slightly less than 10% of the ticket price. By the way, it is not clear why so much. Plus they added it at the last stage, when I no longer paid attention to the total amount and only saw in the bank statement that I paid even more than I planned. As a result, they are not going to return the money under any circumstances. Returning tickets according to their rules is almost impossible. I wonder if it turns out that the tickets will be cheaper before the concert, then it will be a total nightmare. In general, I do not recommend it to anyone