European Watch CompanyReviews of europeanwatch.com

Fantastic communication. Absolute first rate packing job and expedited shipping. Could not be happier

David was great to work with. He responded promptly to my enquires and delivered a great experience.

Great timepiece, maybe even better than advertised. Easy to work and when I decided to pull the trigger the watch was sent to me next day. Great service!

Worked with Amy who helped me trade in a piece towards one they had in stock! They did overnight shipping both ways and were incredibly helpful and responsive. Would do business again!

Amy Reddy, was super responsive, transparent and fair as always. Delivery was next day and the price was super fair. Could not have gone better.

Here’s an unusual review, but a very positive one. I purchased a watch about ten days ago from EWC and worked with Zach G. The transaction itself was smooth, easy, and handled entirely over the phone. This all took place on a Friday afternoon, and I needed the watch as a gift for my son the very next day. Zach coordinated everything and made sure it was shipped through FedEx for Saturday delivery. The tracking information came through, and everything appeared to be set. Unfortunately, through no fault of Zach or EWC, the package stalled at the FedEx hub in Memphis, Tennessee, on Friday night and did not move again until Monday. When it finally arrived late Monday afternoon, the FedEx driver even told me, as she handed me the box, that I might want to reject the delivery. The box looked like it had been through a war zone. I opened it in front of the driver and found water damage to the outer box, the inner box, and even the watch box itself. I immediately contacted Zach. He was understanding, sympathetic, and clearly very disappointed by FedEx’s handling of the package. The problem was plainly with FedEx, not with Zach or EWC. Zach immediately assured me that they would issue a full refund. I would have gladly purchased another watch from him right then, but because this was a rare model, they did not have another one available that matched what I was looking for. I am writing this review so that others who are looking for a quality timepiece understand that, despite this disappointing delivery experience, I fully intend to do business with Zach and EWC again. They handled a bad situation professionally, honestly, and with real class. From my very first conversation with Zach, I never had any hesitation about working with him or EWC.

Really great experience!

Everything very professional and on time. Fair price. Watch description on their sire I’d rate as being 95% accurate. There two tiny scratches on the bezel that I did not pick up,in the pics or description. I probably missed them, other than that very nice for a 1990 model Rolex