EurobuzzReviews of eurobuzz.com

The company is incredibly regular and fair

Finally, a phone that works internationally. We have had bad experiences in the past with other companies supplying phones that do not work and also no support. Eurobuzz has worked successfully for us and when we have had questions, they have always been answered.

When I recently received my two EuroBuzz phones, I was supplied with a SIM Pin and info that stated: "You can use your SIM PIN to protect your SIM card from unauthorized use. Refer to your handset's user guide for details." I had called before my purchase and asked what protection I would have if my phone was stolen and I wasn't told about the SIM PIN. So, pleasantly surprised about the added security, I tried to find instructions on changing the PIN from the generic one provided. The supplied "quick start guide" had none and stated that I should go to the user manual at samsung.com for more info. Couldn't find the manual at samsumg.com, but using a Google search I found it! (Also got it from from Customer Service, but after I thought of doing a Google search.) Trouble is that it had only the info in the "quick start guide." As a "mature" person, I sparingly use my U.S. cell phone, but I trudged ahead with the menu on the phone and figured out how to change my PIN. Could have saved a lot of wasted time if the instructions from EuroBuzz had been more accurate. Also, the info with the phones clearly states that the phones can't be used in the U.S. because of limited frequencies on the phones. I don't remember reading this in the EuroBuzz info online. But, even if I missed it, how am I to try my phone before leaving home? Despite these inconveniences, I'm generally pleased with what I received. I'll update this review after returning from a trip where I can actually use the phones.

My emails have always been answered promptly and throughly. Really fast shipping. We like the phone too, high quality and with just the right amount of frills.

My Eurobuzz phone arrived very quickly just as promised. I called Customer Service with a couple of questions before traveling and they were very helpful. I had a little trouble using my phone when I was on travel...but I'm very low-tech and I finally was able to figure out how to use it. I'm happy that I had this phone while I was traveling because I needed to use it.

I like the small sized phone. The US and Europe number make it easy and free for my friends and relatives in the USA to contact me while in Europe. The fact that my incoming texts are free allows me to only respond to important messages, thereby saving costs.

Bought a Eurobuzz phone for UK trip - good price, easy purchase process, decent phone. Particularly like having both a US & UK number programmed into phone. Already recommended to several friends who have now also bought from this company. Would have liked an option for free shipping. Haven't traveled yet, so not sure what quality the calls will be, but we only plan on using it for emergencies.

If you are looking for an easy way to provide emergency communications while traveling Europe, the Eurobuzz basic phone provides an inexpensive solution. The availability of both a US and international phone number is a nic efeature.