Wow! I'm a bit of a skeptic and figured there must be a catch with EuroBuzz. It just sounded 'too good to be true'. Now I'm a believer. Even with standard shipping my phone arrived quickly and ready for service. I called ahead to a friend in Belgium who works for an American mobile phone company and he couldn't beat the EuroBuzz deal per minute charges. I'm relieved to know I'll be connected as much as I care to be on my European vacation without worrying clients can reach me if necessary.
SA
Stephanie Akins D.
GREAT TRANSACTION!
Completely happy with my recent transaction! Bought three phones so my daughter, my mother, and I can keep in touch during our trip to London. Loved the easy to understand website and super-quick shipping. Also happy to have both US and UK phone numbers. THANKS!!!
GO
George O.
Look no further, it works
Very happy with purchase, all in good order as advertised, prompt support help when I lost my password.
ME
meredith11
Easy ordering process with quick shipping and simple instructions
Just received the phone. The instructions were very simple to follow. Nice bonus of the international charger adapters.
CW
cwinton
Worked flawlessy across 6 countries
If you're like me, when traveling abroad you only need a phone for sporadic calls back home or to call ahead for accommodations, using texting to contact those in your travel party. The EuroBuzz phone package consists of a small basic phone (Samsung in my case), a Euro-plug charger, a set of plug adapters, and a SIM card. The company is a subsidiary of Mobal, based in the UK, which is why the phone's number for the SIM card has a +44 prefix. Delivery was in less than a week. To set up the phone, all I had to do was install the battery and SIM card, and put in a few contacts I knew I would need (press and hold 0 to get the "+" international access prefix). The phone doesn't work stateside, so I took it on faith it would be operational in Europe.
After boarding my flight, I swapped my US phone for my EuroBuzz phone. On landing in Brussels, I turned it on and was greeted by a welcome text, letting me know it was working. Across 6 European countries I used it (sparingly) for text and phone calls, with never a hiccup ... fantastically simple. Moreover, I had full signal strength almost everywhere I bothered to check, something I couldn't say for internet access when using my tablet during my travels.
On my return I simply turned the phone off and stashed it, since there are no accruing charges once the phone is off. I was also pleasantly surprised by how little my phone usage ended up costing during my sojourn. You can painlessly check usage via your account on the EuroBuzz website, which is charged to your credit card of record for any month you use the phone.
I've played the SIM card game and this is so, so much easier. While $0.79 per minute/text isn't exactly cheap, compared to add on international plans for US phones it is. If you are going through multiple countries, the SIM card game would get expensive in a hurry, with a lot of unused minutes and the hassle of acquiring them. With this phone you only pay for the minutes you use, with no hidden fees, roaming charges, and the like, anywhere in Europe. My one service experience with the company (while still stateside) was extremely positive.
This is definitely a 5-star phone option if your usage while traveling parallels mine.
RL
R L.
Great service, great little phone
Bought this phone for a family vacation in Europe and it came as quickly as they promised.
Once we landed in Paris and I turned it on, it immediately started working.
Had a credit card issue and they worked with me to get it resolved quickly while on vacation so that I did not lose service. They even emailed me to let me know that the credit card issue had been fixed so I didn't have to wonder if I was going to still have a working phone or not.
I will definitely recommend Eurobuzz to friends and family.
AM
Ann M.
Great customer service!
I haven't used my phone yet but I was able to figure out how to use it by the lady that answered the customer service line. She walked me through how to unlock the phone and how to dial. I think it will be very useful.
DB
Dan B.
Excellent customer service/documentation/delivery
Very helpful resources. Phone arrived within 3 days (to west coast US). Setting up was easy via their instructions. Everything promised was delivered.
Great company.