Patricia O.
If I could leave a review with zero…
If I could leave a review with zero stars, I would do it. I placed an order using Klarna. Klarna received the order and started charging me immediately but EUNO labs never received my order, so therefore, I never received a confirmation of that order. So I put a report through the Klarna and re-ordered my order through EUNO labs. That order went through to Klarna where they immediately took the first payment and it went through to EUNO labs were they processed my order and on April 17, 2026 stated it was ready to be shipped. 2 1/2 weeks goes by and I still show my order is still sitting there waiting to be shipped. So I contacted them and I got some excuse of how the medication is just flying off the shelves and they don’t have enough to send the order out. Then I find out they’re holding the order because I stopped the first order that I never received. So I went ahead and canceled the second order through Klarna and through EUNO labs and I went with a different company altogether. Here we are at the end of May still never received any order from EUNO labs because I canceled both of them and the lab said that they canceled it on their end and did everything they could to close it out. Klarna now has reversed the charges and is charging me again because they said they never received any information from EUNO labs on canceling the orders or returning the money to Klarna. It’s a game between EUNO labs and Klarna that I am not willing to play. This has been the worst headache ever and at this point until this is cleared up I’m saying stay away from Klarna and stay away from EUNO labs because somebody is lying and somebody is being very fraudulent and playing games. Find a better company to go with! I beg of you to stay away from EUNO labs and Klarna!