True Religion Brand JeansReviews of eu.truereligion.com

Avoid buying from this site..this company is a joke..I order online which 3-5 days delivery.more than a week of waiting,I contacted customer service and gave my order number they said they are checking against their stock in the warehouse.On your site it's available?It's seems like your system is going backwards and for the price the customer pay for the clothing better service should be expected.Anyway day after contacting customer service I received an email saying they are cancelling my order.Now I'm waiting for my money back..Time wasters!

Purchased 5 items, only ever received 3 of them. Charged for all 5 items. No response from customer services at all, how is this company trading ?

A dishonest company with dreadful customer service. Wish I'd read other reviews before ordering online, the company is a complete shambles. Surprised they are allowed to operate in the wY they do.

Avoid they will draw you in with a big sale and cheap prices then when you order they will email you a few days later saying your item is not in stock.

The Hoover, AL location is the worst! You walk in and most of the time no one will even acknowledge your existence.... would rather hang out and bs with friends on the clock... Most definitely will not be returning to this location.

Online ordering customer service would get a zero if it was a choice...non american speaking, but can get smart and lie. Went to store to return and although the insert regarding online purchases state you can return in store and you will get a refund that's not the case.. .They will return it at no cost to you....that's to be seen when I actually get my refund. Will never purchase from them online or in store again.

Not even worth one star!!!! Appalling customer service iordered a belt on 17th September received no belt after calling 4 times to chase it to be told order now cancelled as they didn't have stock ive thenhad to chase a refund for several weeks!!! So basically they let you place orders and hold your money!!!! Will not be ordering from again

I placed the order on Tues, September 10th. I bought two outfits that total $224. I use the expedited shipping so I can get them overnight. I needed it before my friends funeral, neon green was his favorite color so his mom asked everyone to wear neon green to his funeral that Friday 9/13/19 (which is today the 13th September). When the shipment came in I realized that my neon green outfit was not in the package so I contact true religion and they told me that it takes 5 to 7 business days for them to customize the neon green outfit AND It was going to be more of a wait for them to send it out to me. Needless to say, I wasn’t getting my outfit by Friday Sept. 13th, however, I will not get this order NEXT weekend. I was very upset because not only did it not state that on the website but I paid $30 to get overnight shipping. When I asked if I can cancel the order and get my money back they said no because it’s still under processing. NO HELP AT ALL! SO NOW I am forced to go out looking and buying something else. This is very frustrating and the fact that they wouldn’t accommodate me makes the situation even worse this is the first time I ever order from true religion and the last time. You guys really need to stay on your website that certain items need to be custom-made and if it is not sent overnight expedited that people pay for you should reimburse them!!!!